Restaurant General Manager (New Concepts) - Maryland
Live! Casino & HotelElkridge, MD, US4 days ago
Job type
- Full-time
- Part-time
Job descriptionHave general knowledge of spirits, wine, beer, and cordials. Creative mindset with a passion for developing innovative concepts and experiences Flexible work schedule. Knowledge of sanitation laws and health regulations and applicable OSHA regulations Knowledge and experience in POS systems such as Micros, Aloha Knowledge of budgeting, P&L review, percentages, variances, etc. High school diploma or equivalent required; 4-year degree in related fields preferred. 5-7 years experience in restaurant management and supervision. Ability to : Accuracy in completing assigned duties in a timely manner Must be certified in alcohol awareness Must be able to comply with all state gaming regulations, which may include obtaining a license. Ability to work long hours Ability to stand for long periods of time without sitting or leaning Ability to climb stairs multiple times daily Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects Ability to climb, bend, stretch, twist, or reach with your body and arms Ability to work under variable temperatures and noise levels Use of stairs and elevators Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include : Free Basic Life Insurance Free Short Term & Long-Term Disability Generous retirement savings options Paid Time Off Tuition Reimbursement On-site Wellness center for Team Members and eligible dependents (Maryland Property only) Training and pathways for career growth Robust Rewards & Recognition Programs Annual Merit Based Pay Increases Discretionary Performance Bonuses Discretionary Service Bonuses Free parking Free food and discounted meals Live! Hotel, Food & Beverage, and Entertainment Discounts To be part of an exciting experience unlike any other in the market. To be given the power and responsibility to put service and community first. To come together as a strong team, while valuing and celebrating our diversity. To be given the tools, resources, and opportunity to grow in their career. To work hard and have fun. Live is a 24 hour / 7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency! Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed.
General Manager For New Concept Restaurant
As the General Manager for our New Concept Restaurant, you'll be at the forefront of creating a vibrant and engaging guest experience. This role demands a dynamic leader who can inspire our team and elevate guest interactions, transforming our outlet into a high-energy destination. You will oversee daily operations, ensuring compliance with company policies, delivering exceptional service, and driving our vision of an exciting and dynamic environment.
Where You'll Make an Impact :
- Foster strong collaborations with culinary and front-of-house teams to guarantee outstanding guest service and consistent, high-quality food presentation.
- Drive late-night operations and entertainment programming, ensuring seamless coordination between service, security, and event teams to deliver vibrant, safe, and memorable guest experiences.
- Engage in open communication with staff, nurturing a spirited and energized team culture.
- Lead training initiatives for all team members, focusing on exceptional guest service and engagement.
- Monitor and enhance the quality of service and the efficiency of food and beverage orders.
- Analyze guest feedback and trends to innovate and adapt our offerings to meet their evolving needs.
- Develop and implement creative marketing strategies to attract new guests and build loyalty, including special events and promotions.
- Lead VIP service strategy, including bottle service, private bookings, and high-touch guest engagement for premium clientele.
- Leverage social media to enhance venue awareness and engage with the community.
- Plan and execute unique events that align with our new concept, ensuring a fresh and exciting atmosphere.
- Cultivate partnerships with local artists, DJs, and performers to curate a dynamic calendar of live entertainment aligned with brand identity and guest demographics.
- Manage crowd flow, guest safety, and capacity planning during peak hours and special events, balancing ambiance with operational control.
- Maintain the restaurant's physical appearance and ambiance to create a captivating dining experience.
- Ensure compliance with all relevant food, alcohol, and health regulations.
- Collaborate with culinary and purchasing teams to maintain optimal inventory levels and cost control.
- Continuously seek opportunities for process improvements to enhance guest experiences and operational efficiency.
- Other duties as assigned.
Skills to Help You Succeed :
Must-Haves :
Physical Requirements :
Perks We Offer You
Life at Live!
Individuals chosen to be part of the Live! Team can expect :
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Restaurant General Manager • Elkridge, MD, US
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