Technical Manager

Job Description

Job Description

Description :

Terms : Fulltime, onsite position.

About Chartis Federal

Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide.

Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear : keeping heroes safe and connected—on the battlefield, on the border, and in our backyards.

Position Overview

The Technical Manager provides leadership, oversight, and technical direction to a team of professionals responsible for maintaining and optimizing network infrastructure operations. This role ensures effective performance, reliability, and scalability of the organization’s enterprise network by overseeing system monitoring, performance analysis, and modernization initiatives. The Technical Manager plays a key role in translating business requirements into telecommunications solutions across LAN, MAN, WAN, voice, and video systems, while ensuring service quality, compliance, and alignment with organizational objectives.

This position requires strong technical expertise, proven leadership capabilities, and a strategic mindset to guide network operations, implement performance improvements, and support mission-critical communications environments.

Duties and Responsibilities

• Provide leadership and guidance to technical teams responsible for network infrastructure operations and support.
• Translate business and operational requirements into network and telecommunications specifications, including LAN, MAN, WAN, voice, and video systems.
• Oversee the management of network performance, ensuring end-to-end service quality meets established KPIs, SLAs, and standard operating procedures.
• Perform in-depth operational analysis of network systems and provide recommendations to support modernization and optimization initiatives.
• Lead the evaluation, selection, and implementation of network performance and management tools for existing and emerging technologies.
• Monitor, troubleshoot, and resolve complex hardware, software, and network performance issues.
• Conduct regular testing, analysis, and validation of network elements to maintain operational readiness and service reliability.
• Provide expert support and guidance to end users, operations personnel, and program management.
• Coordinate and perform software and security patching activities to ensure systems remain current and compliant.
• Identify and implement enhancements to network management tools and monitoring capabilities.
• Support project planning, documentation, and reporting activities for ongoing network operations and modernization efforts.

Requirements :

Preferred

Why Join Chartis Federal?

We offer a competitive compensation and benefits package, including :

At Chartis Federal, we believe in fostering a culture of excellence, integrity, and innovation while supporting critical national security missions. Join us in shaping the future of government contracting and national security solutions.

Chartis Federal is an Equal Opportunity Employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law. We participate in E-Verify.