Operations Coordinator

A company is looking for an Operations Coordinator III, responsible for providing high-quality support to partners and improving operational processes.

Key Responsibilities

Act as the primary Operations point of contact for partner inquiries and support

Troubleshoot complex issues and communicate trends to cross-functional teams

Develop and maintain support workflows, knowledge base, and train new employees

Required Qualifications

2+ years of experience in operations, customer support, or account / partner management

Expertise in issue resolution and navigating complex tickets

Experience using Excel and basic data & insights tools

Proactive and adaptable with a learning mindset

Fluency in English in a business environment