Branch Manager

Branch Manager

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide. As part of the GMS family of companies, GTS Interior Supply has more than 20 conveniently located yards across the Pacific Northwest including locations in Washington, Oregon, Idaho, Montana, and Alaska. Many of our team members have worked at GTS Interior Supply for over 20 years, including several who started their careers in delivery and warehouse positions and later advanced into management. This is a testament to the great culture and work environment that GTS Interior Supply provides. For more information about our family of companies, please visit gms.com or gtsinteriorsupply.com. Qualified applicants with arrest or conviction records will be considered for employment in accordance with state and local law.

Position Summary : The primary function of a branch manager is to manage and direct all operation and sales activities of the assigned yard / branch while providing excellent service and delivery execution.

Duties & Responsibilities :

• Meets profit goals for the yard.
• Maximizes opportunities for improving net profit and develops ways to correct negative trends.
• Maintains relationships with customers and understands their needs for maximum profit performance.
• Assists sales team with developing new customers and follows up on sales leads.
• Assists credit with overdue accounts receivables.
• Sets pricing and determines appropriate pricing for yard.
• Responsible for post-delivery customer audit program to improve business processes.
• Responsible for overall customer satisfaction and order accuracy programs.
• Resolves customer complaints about service delivery and product quality.
• Orders board and materials within general company purchasing guidelines.
• Maintains inventory levels and records in the yard.
• Oversees responsibility for inter-office procedures.
• Responsible for accurate input and confirmation of sales orders, customer information and related reports which support sales order entry process.
• Approves all credit memos and return authorizations.
• Ensures that yard's staffing and equipment will meet delivery needs.
• Ensures trucks and team members are scheduled appropriately.
• Establishes and maintains the overall operational and delivery strategies.
• Overall responsibility for managing variable expenses within budgeted targets.
• Maintains proper maintenance and equipment protection program.
• Understands and plans for equipment depreciation.
• Ensures equipment is maintained to company operating standards.
• Overall responsibility for yard safety, cleanliness and injury / accident prevention.
• Responsible for overseeing and enforcing safety programs and procedures.
• Investigate all accidents and injuries thoroughly.

Basic Qualifications :

Core Competencies :