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Federal Senior Solution Architect - SCI+

Federal Senior Solution Architect - SCI+

NavitsPartnersTampa, FL, United States
6 hours ago
Job type
  • Full-time
Job description

Title : Federal Senior Solution Architect - SCI+

Location : Brevard County, FL

Duration : 4 months

Clearance : TS SCI

Job Description : Skills :

VxRail Administration, Vmware Administration

VxRail Environment Resident - 5 Months

VMware bundled on VxRail

Part of existing support contract

Administration :

  • Monitors, reviews, and manages Dell infrastructure listed in the SOW
  • Manages user requests
  • Manages and reviews log files
  • Generate regular operational reports
  • Provide capacity planning
  • Assist with disaster recovery planning and design

Problem Management :

  • Isolates and troubleshoots incidents
  • Performs service incident coordination
  • Opens service requests on behalf of the Customer
  • Participates in root cause analysis review

    • Change Management :

  • Performs software / firmware management assistance and collaboration
  • Implements change management requests
  • Assists with solution documentation of policies and procedures in conjunction with the compliance manager(s) and with key stakeholders
  • Monitors migration activities

    • Continual Service Improvement :

  • Recommends procedure changes that result in operational optimization
  • Shares best practices from other engagements
  • Provides performance tuning recommendations

    • Post Implementation Planning and Knowledge Sharing :

  • Works with customers technical leadership on an ongoing basis to ensure they have awareness of system status and discuss architectural design, strategies and plans for the future
  • Performs transition planning with deployment team.
  • Performs incremental host and network configuration beyond deployment scope.
  • Conducts knowledge transfer for new technology features, management and admin activities, and Standard Operating Procedures
  • Provides recommendations on product enhancements and upgrades
  • Implements Dell System Management Tools
  • Works with customer staff to develop Run Books (document products and environment, including system information, code level, access instructions, configuration, "how tos")

    • Change Evaluation and Recommendations :

  • Reviews IT processes and policies (Incident, capacity, performance and change management, user, and back up policy) - as part of new solution or continuous improvement
  • Assists with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders
  • Conducts knowledge transfer to address the Customer's skills and resource gaps as well as technology recommendations.
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