Tenant Services Coordinator

Job Description

Job Title : Tenant Services Coordinator

Location (city, state) : Phoenix, AZ

Compensation : $56,000–$66,500 annually (based on experience and role level)

Industry : Property Management / Real Estate / Facilities Administration

Benefits : This position is eligible for medical, dental, vision, and 401(k).

About Our Client :

Addison Group is partnering with our client, a leading property management and construction services firm, to hire a Tenant Services Coordinator . This role supports the daily operations of a commercial property by providing exceptional tenant service, ensuring accurate administrative processes, and assisting management with operational and project-related needs.

Job Description :

The Tenant Services Coordinator acts as a key point of contact for tenants, vendors, and internal teams to support the efficient operation of the property. This individual will handle administrative tasks, assist with billing, maintain compliance records, and help coordinate building events and tenant communications. The role requires strong organizational skills, professionalism, and a service-oriented approach.

Key Responsibilities :

• Serve as the main point of contact for tenants and vendors regarding building services and requests
• Coordinate and track tenant service requests, vendor work orders, and maintenance updates
• Support accounts payable and receivable by processing invoices, purchase orders, and tenant billings
• Maintain compliance documentation, certificates of insurance, and vendor contracts
• Prepare professional correspondence, reports, and tenant communications
• Assist in coordinating tenant move-ins / outs, building access, and fire / life safety drills
• Support planning and execution of tenant events and community programs within the property
• Help manage office operations including supplies, mail distribution, and general administrative support
• Ensure all administrative processes are completed accurately and on schedule

Qualifications :

Additional Details :

This is a full-time, on-site position that supports the property management team in maintaining daily building operations. The ideal candidate thrives in a collaborative, professional environment and enjoys helping tenants and staff achieve a smooth, efficient workflow.

Perks :

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.