Specialist, Product Line Management

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

Are you ready to shape the future of networking services? Join Ciena's Services PLM team as a Specialist, Product Line Management and play a pivotal role in driving innovation, enabling global capabilities, and maximizing opportunities in the implementation and migration space.

How You Will Contribute :

Drive portfolio growth and strategy by contributing to pre-sales engagements, RFP responses, and day-to-day inquiries.

Become a thought-leader in the organization and work with matrixed teams of marketing, sales, legal, and delivery to contribute to portfolio di rection .

I nfluence p ricing strategies and cost-saving measures to align with market trends critical to Ciena's business.

Develop, track, and manage offers through the New Service Introduction process, collaborating with marketing to define sales enablement and customer awareness strategies.

Analyze KPIs relative to industry benchmarks, including business metrics, portfolio performance, and competitive offer assessments.

Lead sales enablement initiatives to drive adoption of targeted offers with field teams.

Represent the portfolio during product release calls to ensure alignment with new product launches.

Capture customer requirements from delivery organizations, sales teams, and other sources, integrating them into service roadmap plans.

The Must Haves :

Bachelor's degree in Engineering or Business Administration (preferred) or equivalent industry experience.

5+ years of experience in telecommunications.

Strong and collaboration skills with stakeholders across product management, engineering, sales, and customers.

Strategic thinker with a creative approach and strong business acumen.

Strong experience using Excel with the ability to understand and build P&L reports

Knowledge of Service Provider core networks and business models.

S ensitivity to customer timelines and adaptability to time zone differences.

Interested in understanding the big picture, on the ball, and the right attitude to get the job done

Willingness to travel (

Assets :

• Familiarity with Ciena technologies like RLS, Waveserver, 6500, Packet Networking, and Navigator.
• Experience in delivering services within the telecommunications domain.
• Exposure to industry benchmarks and competitive analysis.
• Background in developing and evangelizing new services and capabilities.
• Understanding of pricing strategies and market inflection points.
• Knowledge of KPI development and tracking.
• Advanced analytical and presentation skills.

#LI-BS1

Pay Range :

The annual pay range for this position is $115,500 - $184,500.

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is anEqual Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.