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Auto Customer Service Reps

Auto Customer Service Reps

Cherokee County ToyotaCanton, GA, US
5 days ago
Job type
  • Full-time
Job description

301 Liberty Boulevard, Canton, GA 30114

Automotive Body Shop Estimator

Excellent Income & Benefits!

Experience is Required

Cherokee County Toyota is seeking to hire an experienced Automotive Body Shop Estimator to ensure the overall efficiency, profitability, and reputation of our auto body shop operations by providing timely, accurate, and customer-approved estimates for repair work. Customer service is a top priority; its our job to turn a difficult situation around.

Cherokee County Toyota has been the proud recipient of the coveted Toyota Motor Sales President's Award eight times! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.

We offer :

  • Competitive Pay!
  • Medical and Dental Insurance
  • 401(k) Retirement Plan
  • Paid Vacation
  • Work Schedule : Monday Friday, 7 : 30am - 6 : 00pm
  • Every 4th Saturday - 9am-12pm
  • Opportunities for career advancement!
  • A positive, professional work environment

Responsibilities - Body Shop Estimator :

  • Greet customers and quickly assess their needs, understanding the difficulty of their situation.
  • Work with customer and Body Shop Technicians to identify required repair work.
  • Offer additional services and repairs to customers.
  • Compute cost of replacement parts and labor to restore vehicle to condition specified by customer.
  • Dispatch and maintain an organized workload.
  • Enter itemized estimate on repair order and explain estimate to customer.
  • Keep customer informed and updated throughout the repair process.
  • Maintain Customer Satisfaction score at, or above designated standards.
  • Meet dealerships standards for repair / order production.

    • Requirements - Body Shop Estimator :

  • Experience as an Automotive Body Shop Estimator is required
  • Automotive dealership experience is preferred
  • Good communication and customer service skills
  • Organized with good problem-solving skills
  • Strong record of positive Customer Satisfaction (CSI) results
  • Professional appearance and a positive attitude
  • Valid driver's license
  • Must be authorized to work in the U.S. and be a current resident
  • Resume must be uploaded, and online assessment completed for immediate consideration.
  • Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

    • We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Required

    Preferred

    Job Industries

  • Customer Service
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    Auto Customer Service Reps • Canton, GA, US

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