Office Support Specialist I 2025-02127

Office Support Specialist

The Wyoming Department of Corrections (WDOC) is now seeking a candidate for a full-time Office Support Specialist in our Rawlins Field Service! This position performs various routine & detailed clerical & administrative functions to further the overall office operations of the Probation and Parole Offices. This position also necessitates consistent, professional interaction with staff, offenders, victims, the public, the judicial system, law enforcement, local organizations, and public / private service providers.

Human Resource Contact : Megan.Sims@wyo.gov or 307-857-3326

Essential Functions :

• Acts as a specialist in an assigned program area, performing the most complex technical duties, including legal secretary responsibilities.
• Performs, leads, or supervises various moderate to complex program and operational support duties.
• Applies knowledge of programmatic and administrative requirements.
• Resolves problems and makes recommendations for improvements.
• Performs specialized tasks, coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training.
• Conducts research and troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes, and details writing the required documentation in answering queries.
• Coordinates and / or acts as a liaison between the agency or work unit and other agencies.
• Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
• Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
• Assists in budget development, analysis, interpretation, and recommendation, handling deposits and monetary transactions, and / or performing audit functions.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems, databases, and coded data for accuracy.
• Responds verbally and / or in writing to requests for information.
• Screens and corrects documents for procedural compliance; evaluate the information for accuracy.
• Provides customer service to customers, clients, and staff and acts as a resource to explain rules and procedures to co-workers, customers, and / or clients.
• Responsible for inventory assets.
• Performs administrative duties requiring considerable judgment, including fiscal, human resources, or other specific program areas.
• Resolves some light computer issues / concerns.
• Maintains and reviews case files to determine actions to be taken.
• Assures the procurement process is managed appropriately and according to established procedures.
• Involves some processing / interpreting of legal documents.

Preferences :

Knowledge :

Minimum Qualifications :

Education :

Associate's Degree (typically in Business)

Experience :

0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II.

OR

Education & Experience Substitution :

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II.

Certificates, Licenses, Registrations :

None

Physical Working Conditions :

Notes :