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Casino Del Sol Resort
AVA Concessions SupervisorCasino Del Sol Resort • Tucson, AZ
AVA Concessions Supervisor

AVA Concessions Supervisor

Casino Del Sol Resort • Tucson, AZ
30+ days ago
Job type
  • Part-time
  • Temporary
Job description

Job Description

Job Description

Position: Concessions Supervisor
Department: AVA Concessions

Job Summary:

Supervises and oversees the smooth and efficient operation of the concession stands within the AVA Entertainment Center.

Duties and Responsibilities (specific areas of responsibility include but are not limited to):

  • Oversees the daily operation of all AVA concession stand(s).
  • Ensures staff’s compliance with all customer service standards/needs.
  • Ensures that all food preparation is conducted in accordance with state and local health regulations.
  • Resolves guest and team member grievances in accordance with established policies and procedures.
  • Monitors job performance (including accountability) of all AVA Food & Beverage employees operating within the concession stand(s).
  • Makes suggestions and recommendations for hires, transfers, promotions, and corrective action of all employees or potential employees in a fair and equitable manner.
  • Initiates the supervisor’s staffing recommendations for all AVA events.
  • Ensures that all safety rules are enforced and adhered to by all team members.
  • Conducts pre-shift briefings with team members to address issues from prior events and to present any, and all special instructions for current event(s).
  • Performs other job-related duties as assigned.

Knowledge, Skills, and Abilities:

  • Knowledge of and familiarity with inventory control and scheduling process.
  • Knowledge of and familiarity with all food and beverage, health, liquor, and safety regulations per local applicable laws.
  • Strong organizational, planning, and time management skills.
  • Ability to identify and develop short and long-term goals leading to development of procedures to adjust and address current market needs.
  • Skill in working courteously with the public as well as developing and maintaining good working relationships.
  • Ability to communicate and provide directions in a clear, concise manner.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to work in a smoking environment.

Minimum Qualifications:

  • Must be at least eighteen (18) years of age.
  • Demonstrated track record of reliability and responsiveness.
  • Demonstrated track record of providing quality guest service(s).
  • Must be able to work any shift, weekends, holidays, special events, and overtime, as needed.
  • Must have or be able to obtain valid Alcohol Awareness and Food Handlers certifications within 90 days of employment.
  • Must have employment eligibility in the
  • Must be able to obtain a valid non-gaming license.

Preferred Qualifications:

  • High School Diploma or GED.
  • Bilingual (English/Spanish).
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AVA Concessions Supervisor • Tucson, AZ

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