Business Intelligence Engineer, Intel & Reporting

Business Intelligence Engineer

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Global Network Deployment (GND) organization is looking to hire an experienced Business Intelligence Engineer to join our Intel & Reporting team (I&R) to support GND's fast growing operations. The GND organization owns the delivery of physical network infrastructure for core data centers and Edge points-of-presence (PoPs) globally through planning, deployment, and process optimization. This role will own data analytics projects from beginning to end, utilizing business intelligence tools to produce dashboard, planning models, and analysis for the different GND verticals. You will work with demand planning, finance, networking, and other BI teams across AWS to deliver high quality and robust data visualizations and analyses. You will recognize and adopt best practices in reporting and analysis, including data integrity, data validation, and documentation. Your analysis will contribute deeply to the development of our strategy and drive impact against our business objectives. Some travel expected.

Key job responsibilities include :

• Establish baseline metrics and analytics.
• Collaborate with business customers and the leadership team to track and report all key performance indicators (KPI) against annual, quarterly and monthly goals.
• Interface with business customers, gathering requirements and delivering complete reporting solutions.
• Publish and maintain Tableau dashboards, reports, and executive review documents.
• Identify patterns in data and how they relate to the business outcomes.
• Act as an SME for BI tools by delivering training to team members on the usage of these tool.
• Perform regular system audits to ensure complete and accurate reporting of data / metrics.
• Invent new ways to define and measure program effectiveness and organizational productivity.

About the team : The Intel & Reporting (I&R) team within the Global Network Deployment (GND) org is responsible for the creation and communication of operational and financial metrics to drive efficiencies within the different GND verticals. This is achieved by identifying areas of opportunity, performing deep dive analysis, and providing our customers with tools, dashboards, and reports that influence business direction.