Temporary Financial Services Associate

Posting Details

Position Details

Posting Number

G / R31407P

Working Title

Temporary Financial Services Associate

Department

VetMed-VTH Patient Finan Srvcs

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https : / / www.uga.edu / ) . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College / Unit / Department

The University of Georgia College of Veterinary Medicine, founded in 1946, is dedicated to training future veterinarians, providing services to animal owners and veterinarians, and conducting investigations to improve the health of animals as well as people. The college benefits pets and their owners, food-producing animals, and wildlife by offering the highest quality hospital and diagnostic laboratory services. Equipped with the most technologically advanced facilities located on a university campus, the college is dedicated to safeguarding public health by studying emerging infectious diseases that affect both animal and human health.

The College of Veterinary Medicine values all members of the university community, recognizing that differences in experience and culture can only lead to a more well-rounded, accepting academic environment as embodied in our Principles of Community ( http : / / vet.uga.edu / principles-of-community / " target="_blank">

http : / / vet.uga.edu / principles-of-community / >

College / Unit / Department website

https : / / vet.uga.edu / hospital-and-primary-care /

Employment Type

Employee

Additional Schedule Information

Monday-Friday, 8am to 5pm

Advertised Salary

$19 per hour

Anticipated Start Date

11 / 09 / 2025

Posting Date

10 / 28 / 2025

Closing Date

Open Until Filled

Yes

Special Instructions to Applicants

Location of Vacancy

Athens Area

EOO Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu ).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https : / / www.usg.edu / policymanual / section6 / C2653 .

Duties / Responsibilities

Duties / Responsibilities

• Answer client questions via inbound or outbound calls that relate to charges on invoices and payment options.
• Perform simple audits of records if needed to close out clients with appropriate transaction method.
• Accurately collect and process daily monetary transactions for Veterinary Teaching Hospital clients and close out records in hospital software system.
• Calculate financial transactions in a timely manner, resulting in a satisfactory client experience.
• Proactively resolve client needs related to monetary issues and first point of contact for answering questions related to invoice.
• Assist clients with CareCredit applications when needed.
• Maintain a working knowledge of credit card terminal information and independently trouble shoot when errors occur.
• Process after hours transactions in a timely manner so open orders can be closed.
• Follow up with collection for after hours clients regarding credit card payments.
• Understand and follow procedures regarding the importance of maintaining confidentiality with client information and following established PCI protocols for handing credit cards.

Percentage of time

65

Duties / Responsibilities

Percentage of time

35