Service Manager II

Job Description

Job Details

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\nJob Location

The Champion at Bluegrass Apartments - Lexington, KY

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\nPosition Type

Full Time 30-40 hours per week

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\nEducation Level

Not Specified

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\nSalary Range

$29.00 - $33.00 Hourly

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\nTravel Percentage

Up to 25%

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\nJob Shift

Day - including weekends

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\nJob Category

Real Estate

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Description

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Position : Service Manager II

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JOB TITLE : Service Manager II

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Unit Size : 300-500 units in one Community

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REPORTS TO : Community Manager   Â

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DIRECT REPORTS : No

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Who We Are

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BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.Â

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BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come from and are ready to tackle what’s next. Come join us!

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Role Overview

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As the Service Manager II, you’ll have a big mission. If you choose to accept it, your mission will be to coordinate the work of employees who repair and maintain buildings / facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new construction or modification of existing properties. Performs a variety of complicated tasks. Responsible for maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as ‘what’ was done here at BH!

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Key Responsibilities

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• Using independent judgment, completes maintenance employee schedules and communicates assignments to maintenance staff.   Participates in the site staffing needs with the Community Manager.  Assesses training needs of employees, provides input for needed training programs, coordinates and schedules appropriate training.

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You Have

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Physical Requirements / Environment : The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully.

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Seniority Level : Experienced

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Industry : Property Management

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Employment Type : Full-Time

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Location : Onsite

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Work Schedule : Monday-Friday (work schedule may vary). Some overtime may be required, and the ability to work extended hours, including “on-call” and / or participate in a rotating “on-call” schedule as needed to meet business needs.

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BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.

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