Aftermarket Growth Specialist

Aftermarket Growth Specialist

We are looking for a skilled and proactive Aftermarket Growth Specialist to drive revenue growth, profitability, and customer dedication from the company's installed base. This role focuses on improving the lifetime value of existing customers through service contracts, spare parts, upgrades, retrofits, and digital solutions. The position requires a strong balance of commercial savvy, customer relationship management, and cross-functional collaboration with service, sales, and product teams. The ideal candidate will be technically proficient, customer-focused, and results driven.

Responsibilities

In this role, your responsibilities will be :

• Implement sales strategy to grow aftermarket revenue through upselling, cross-selling, and contract renewals.
• Build and maintain strong customer relationships to improve satisfaction, loyalty, and identify growth opportunities.
• Analyze customer data and equipment lifecycle to proactively propose valuable solutions and preventive maintenance.
• Collaborate with channel partners, product teams, and service operations to develop and deliver aftermarket products and services.
• Drive alignment with lifecycle service programs including long-term agreements, shutdowns, and commissioning.
• Use digital platforms (CRM, analytics) to supervise performance, segment customers, and identify sales opportunities.
• Partner with sales leadership on pricing, promotions, and strategy while providing customer insights for future offerings.
• Define, track, and report critical metrics and forecasts; continuously improve aftermarket processes and customer engagement.

Qualifications

Who you are :

For this role, you will need :

Preferred Qualifications That Set You Apart

MBA

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your familys physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Why Emerson

Our commitment to our people

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the worlds most complex problems for our customers, our communities, and the planet. Youll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, youll see firsthand that our people are at the center of everything we do.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

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About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson.