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Member Representative I - Coon Rapids, MN

Member Representative I - Coon Rapids, MN

Minnesota JobsMinneapolis, MN, US
6 days ago
Job type
  • Full-time
Job description

Member Representative I - Coon Rapids, MN

It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type : Full time

Exempt / Non Exempt : Hourly

Job Description : $2,500 Signing Bonus for new hires

  • To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application

Why Choose a Career with the AAA The Auto Club Group (ACG) :

  • Established brand that has been around for over 100 years.
  • Branch Offices house travel, membership, insurance sales and support employees.
  • You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
  • Excellent Opportunities to Build a Career Path.
  • A DAY IN THE LIFE of a Member Representative I :

  • The Auto Club Group is seeking prospective Member Representative who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products.
  • The face of our branch will greet our customers and provide peace of mind by servicing their needs. Provides sales and support services in person and by phone to Members, including greeting, servicing, selling memberships, member benefits awareness.
  • Provides cashiering services.
  • Provides administrative support to travel and / or Insurance departments including some outbound calling.
  • Other duties as assigned.
  • HOW WE REWARD OUR EMPLOYEES :

  • Our Auto Club Group Member Rep's earn a competitive hourly rate ($18.49 - $21.67) with a potential of earning sales incentives.
  • Our rep's can earn unlimited commissions on AAA Membership, and Credit Card sales.
  • Corporate Incentive Plan Bonus every year dependent on performance.
  • 3-5% Yearly merit raises dependent on individual performance.
  • Member Rep's receive 100% backing from one of America's most trusted brands to include paid training and career growth opportunities.
  • Career growth opportunity examples : Field Service Representative, Insurance Sales Agent, Travel Agent, Performance Coach, and Membership Development Specialist.
  • Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include : 401k Match up to 6% Medical Dental Vision Paid Time Off (PTO) - 12days for the first year, 10 company paid holidays per year, 3-5 CEO days per year, and 2 Floating Holidays per year Complimentary AAA Membership Tuition Reimbursement - $5,000 per year
  • WE ARE LOOKING FOR CANDIDATES WHO :

  • Required Qualifications :
  • Education : High School Diploma or equivalent
  • Work Experience : Working in a customer focused environment
  • Providing customer focused service and timely solutions to problems
  • Microsoft Office applications
  • Taking personal responsibility in seeking solutions to problems
  • Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
  • Successful candidates will possess :
  • Passion and enthusiasm for working with people
  • Basic mathematical calculations to accurately perform monetary transactions
  • Communicate effectively (verbal and written) with others in a work environment
  • Work effectively in a team environment
  • Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
  • Work under pressure in a high volume, fast paced customer service environment
  • Schedule and Work Environment :
  • Schedule : Monday - Friday 8 : 30 AM - 5 : 30 PM
  • This is 100% an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
  • Who We Are :

    Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    Important Note : ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position. As an equal opportunity employer, ACG is committed to providing equal opportunity in all employment practices, including but not limited to : selection, hiring, assignment, re-assignment, promotion, transfer, compensation, evaluation, benefits, training and development, discipline and termination. The company prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, gender, sexual preference / orientation, marital status, pregnancy, childbirth or related medical conditions, age, disability or handicap, citizenship status, service member status, genetic information, or any other category protected by federal, state, or local law. Violation of this policy may result in disciplinary action including termination of employment.

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