Inside Sales Representative

Job Description

Job Description

Inside Sales Representative

Rapid Packaging Inc.

Champlin, MN

$45,000 - $60,000 Base + Commission / year

APPLY HERE

POSITION SUMMARY

Are you ready to make an impact? Rapid Packaging is a small company with big opportunities and a community-based culture. We are excited to announce a new opening for an Inside Sales Representative.

In this role, you will be responsible for selling Rapid products through outbound calls and email marketing. You will also support the sales and marketing team by resolving customer inquiries, processing product requests, preparing price quotes, and proactively generating additional sales. As a key interface and essential resource for our customers, your contributions will be vital.

This is a fantastic opportunity to learn our business within a diverse and supportive sales team. With over 40 years of leadership in the packaging industry, Rapid Packaging offers a dynamic environment for growth. If you're ready for this challenge, consider joining us and discover why we've been recognized as a MN Top Workplace for multiple years.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Grows existing customer base through sales outbound calling and email marketing efforts.
• Partners with the marketing and sales leadership team to meet and exceed customer service expectations.
• Works to turn incoming calls and chat bot inquiries into sales by vetting the leads and sending large opportunities to outside sales team.
• Provides timely and accurate information to customers regarding unit prices, inventory levels, availability, freight / shipping costs and delivery time.
• This role is the first point of contact for many customers and prospects, so strong communication skills are essential.
• Ability and interest in learning about Rapid and Industrial Bag product lines.  Employee will make recommendations to the customers or prospects that contact us via phone, email or chat bot.
• Helps create the customer experience by building and maintaining friendly and professional customer relationships.
• Investigates and resolves routine requests and customer complaints such as product quality and missing or delayed shipments.
• Processes and creates customer orders and enters data accurately into the database to determine total cost for the customer.
• Identifies, suggests and closes additional purchases of products and services to customers.

Qualifications

BENEFITS :

As an employee of Rapid Packaging, you will become part of an energetic team environment that truly recognizes its employees’ hard work.  We offer the following benefits to our employees :

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability, or any other federal, state, or local protected class.

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

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