Clinical Operations Lead

Job Description

About Grata

Grata is building the first AI-native addiction clinic — combining virtual medication-assisted treatment (MAT), therapy, and peer support with Luna , our AI recovery companion. We’re backed by top venture investors and we’re scaling nationally to make recovery immediate and human again.

The Role

We’re hiring a Clinical Operations Lead to help us scale our provider network and build the operational backbone of Grata’s care delivery. You’ll work directly with the founders to recruit and manage nurse practitioners, streamline clinical workflows, and ensure that every patient interaction meets the highest standards of speed, empathy, and compliance.

You’ll do :

• Lead clinical hiring, onboarding, and scheduling for NPs and peer-support staff
• Own day-to-day provider operations : coverage, compliance, and communication
• Partner with product and engineering to improve internal tooling and patient workflows
• Coordinate with contracting / credentialing to bring new states online
• Develop playbooks and metrics to measure clinical quality and efficiency

You are :

Why Grata

You’ll be part of a small, founder-led team rethinking how addiction care is delivered — blending human compassion with modern tech to reach patients instantly.

Location : In-person at our San Francisco office (Mission District)

Compensation : $110K – $140K base + meaningful equity