Supervisor, Order Fulfillment

Supervisor, Order Fulfillment

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.

Job Summary

Cresco Labs is seeking an Order Fulfillment Supervisor to join our Massachusetts team. This position will support fulfillment needs between both our Uxbridge and Fall River locations. Uxbridge as the fulfillment location and Fall River as replenishment. The Order Fulfillment Supervisor will be responsible for the efficient and accurate fulfillment of sales orders in anticipation of their delivery. The Order Fulfillment Supervisor coordinates the selection of packaged finished goods from inventory storage for sales order preparation and transfer to logistics team for delivery, under the direction of the Order Fulfillment Manager. The Order Fulfillment Supervisor will also be responsible for accepting incoming deliveries of product into the facilities and coordinating with the teams for proper receipt and storage. Another main duty will partner with the Order Fulfillment Manager to create and maintain daily delivery schedule. Responsible for Order Fulfillment and Logistics team members day-to-day functions and assigning job duties.

Core Job Duties

Fulfilling Orders

• Maintains organization of Finished Goods inventory storage, facilitating accuracy in order picking and packing
• Manifesting sales orders of finished goods for delivery
• Picking finished goods from vault storage for individual dispensaries
• Confirming packaging and marketing labels are correct on finished goods
• Organizing team's daily picking and sorting based on daily order needs
• Partner with Sales team to ensure smooth communication between logistics team members and customers.
• Confirming case counts, manifests, ensuring no rejections nor complaints from customers
• Ensure delivery vehicles are loaded and leave facilities on time and arriving to destinations on schedule

Logistics Schedule

Incoming Fulfillment

Required Experience, Education and Skills

Benefits

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA / HSA programs, LTD / STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

Additional Requirements

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.