Bilingual Secretary / Receptionist- OB / GYN

PURPOSE OF THIS POSITION

The purpose of the BVMP Bilingual Care Coordinator is to communicate with patients and provide administrative support for the practice.  Assists both English and Spanish speaking patients / families in scheduling / rescheduling appointments, answering scheduling questions, as well as demographics and insurance information.

Blanchard Valley Health System - Mission, Vision and Values :

• Mission : Caring for a lifetime.
• Vision : Extraordinary people. Exceptional care.
• Values : Integrity, Compassion, Skill, Collaboration, Innovation & Humor
• Blanchard Valley Medical Practices is a division of Blanchard Valley Health System, which provides a total continuum of care to more than 100,000 households in an eight-county area.

JOB DUTIES / RESPONSIBILITIES

Duty 1 : Schedules and manages patient appointments using Electronic Medical Records (EMR). Manage the Provider’s daily patient schedule.

Duty 2 : Accurately completes the registration process.

Duty 3 : Documents management, patient referrals, prior authorizations and validation of benefits.

Duty 4 : Responsible for payment collection.

Duty 5 : Opens and sets up the office for the day. Stocks office supplies.

Duty 6 : Maintains patient waiting area for cleanliness.

Duty 7 : Responsible for enhancing our patients experience and upholding the mission, vision and values of the organization.

Duty 8 : Willingness to participate in process improvement.

Duty 9 : Other duties as assigned.

REQUIRED QUALIFICATIONS

PREFERRED QUALIFICATIONS

PHYSICAL DEMANDS

This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting, and standing.  The associate must be able to sit for 8 hours a day and be able to lift 50 pounds, and reach work above the shoulders.  The individual must have good eye-hand coordination and fine finger dexterity to operate machines.  The individual must have excellent verbal communication skills to communicate with patients, providers, and co-workers.  The associate must have vision corrected and hearing in the normal range.