Customer Operations Specialist

Customer Operations Specialist

You've probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, and public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.

A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You'll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you'll join a winning team of 10,000+ people all dedicated to raising the bar together.

If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.

Job Description

At Lamb Weston, our purpose is simple yet powerful : to bring the world together with our fries. We believe that customer centricity is essential to our success, and we're proud to deliver a differentiated level of service through our Customer Centric Operations team. This team is dedicated to supporting our top North American Multinational Chain, Foodservice, and Retail customers ensuring tailored solutions, seamless collaboration, and exceptional service at every touchpoint. This role is responsible for providing order management and customer service to Lamb Weston's customers, serving as the primary order contact for both customers and sales teams. Daily responsibilities include processing customer orders and change orders received through various channels, delivering timely and customer-centric responses to inquiries, and collaborating across the Supply Chain organization to meet and exceed Lamb Weston's service metric standards. The role interacts with a wide range of internal departments including Sales, Sales Support, Planning, Logistics, and Shared Services. Additionally, this position serves as a foundational role within the Customer Centric Operations team, offering opportunities for growth into more advanced customer operations and supply chain roles through demonstrated performance and cross-functional collaboration.

Basic & Preferred Qualifications

Education / Certifications :

• Bachelor's degree in business administration or supply chain preferred

Skills and Experience :

Physical Environment / Demands :

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include :

Benefits may vary based on location, job role / level, job status, and / or the terms of any applicable collective bargaining agreements.

Job Requisition ID : Req-258798

Time Type : Full time

Anticipated Close Date : 11 / 29 / 2025

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law.