Principal UI & UX Designer - Payroll

Overview

Join to apply for the Principal UI & UX Designer - Payroll role at UKG

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Join to apply for the Principal UI & UX Designer - Payroll role at UKG

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And were only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that youre more than your work. Thats why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to a customizable expense reimbursement program that can be used for more than 200 needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If youre passionate about our purpose people then we cant wait to support whatever gives you purpose. Were united by purpose, inspired by you.

About The Role

We are looking for a Principal UX Designer with deep curiosity, strong systems thinking, and a passion for shaping intuitive, compliant, and scalable user experiences in the domain of employee pay and payroll administration. In this role, you will conceptualize complex user journeys across web and mobile platforms, transforming them into detailed workflows, wireframes, and interactive prototypes. Youll work closely with our Design Systems and AI strategy teams to advance our UX vision and evolve platform-wide design patterns that address the unique challenges of HR and payroll softwaresuch as regulatory compliance, data privacy, auditability, and localization.

As a senior member of the team, you will help influence company-wide product strategy while mentoring peers through both leadership and example. You'll focus on empowering HR professionals, payroll administrators, and employees with experiences that are accurate, efficient, and accessible. You will bridge UX and engineering to deliver impactful solutions that consider legal frameworks, pay cycles, tax complexity, and sensitive financial data. Strong communication skills and domain awareness will be essential as you present concepts to stakeholders, align with cross-functional teams, and ensure we build trusted and transformative payroll and payment products.

Key Responsibilities

• Strategic Design Leadership & Vision : Set and drive the UX vision for payroll products, ensuring alignment with business goals, regulatory requirements, and evolving user needs. Serve as a thought leader and trusted partner to product, engineering, and business stakeholders, influencing product strategy at the highest levels. Champion user-centered design principles and embed design thinking across the organization to shape long-term roadmaps and innovation priorities.
• Information Architecture & Service Design Thinking : Define and evolve the information architecture and service design for complex payroll ecosystems. Establish logical content structures and scalable navigation systems that unify experiences across multiple platforms and contexts. Apply systems thinking to connect atomic-level data interactions with end-to-end service journeys, ensuring intuitive and resilient user experiences.
• AI-Driven Innovation & Scalable Design Systems : Lead the exploration and integration of Generative AI to transform workflows, enhance usability, and improve accessibility at scale. Drive the evolution of dynamic design systems that enable consistency, quality, and efficiency across global product teams, while balancing flexibility for localization and domain-specific needs.
• End-to-End Product Design Leadership : Own the design process from strategy to execution. Translate research and insights into visionary concepts, detailed interaction models, and refined prototypes. Guide teams through testing, iteration, and implementation, ensuring delivery of experiences that meet the highest standards of quality, usability, and accessibility.
• Program Leadership & Cross-Functional Collaboration : Shape priorities and drive execution across multiple, complex programs with competing demands. Align design outcomes with business strategy and technical feasibility by collaborating with senior product and engineering leaders. Ensure design solutions are scalable, sustainable, and aligned with enterprise goals.
• User Research & Data-Informed Decision Making : Oversee and influence research agendas that uncover deep user insights, inform product direction, and validate design decisions. Leverage qualitative and quantitative data to shape strategy, define success metrics, and demonstrate the measurable impact of UX on business outcomes.
• Process Innovation & Continuous Improvement : Define, scale, and refine design processes to improve efficiency, foster innovation, and ensure product teams can deliver consistently. Champion adoption of emerging practices and AI-driven methodologies to evolve how design shapes product development at UKG.
• Mentorship, Talent Growth & Design Culture : Act as a design leader and mentor, fostering professional growth across the design organization. Recruit, develop, and inspire top design talent. Model and cultivate a culture of excellence, collaboration, and continuous learning, ensuring the UX discipline continues to advance in maturity and influence.

Basic Qualifications

Preferred Experiences

We work in a collaborative hybrid model. 3 days per week onsite in UKG offices is required.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster. UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process. For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

The pay range for this position is $142,100.00 to $204,200.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKGs comprehensive benefits can be reviewed on our careers site at https : / / www.ukg.com / about-us / careers / benefits

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