Security Solutions Engineer II

About Us :

We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work :

At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values : Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks : vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk : their people. That’s why we’re a leader in next-generation cybersecurity.

Protection Starts with People. Proofpoint.

Position Summary

This is a position with two main responsibilities, overseeing and managing the email security systems within the managed services scope, and helping develop and support our proprietary services applications and tools. The engineering side of the role involves monitoring, configuring, and maintaining email security environments (PPS / POD, TAP, TRAP / CTR) to ensure optimal performance and protection against threats. The development side involves writing production-grade code, remediating vulnerabilities and responding to bug reports and feature requests.

Duties & Essential Job Functions

Serve as a subject matter expert (SME) on Proofpoint’s email security managed services and best practices.

Respond to customer requests for rule changes, feature additions, policy updates, and routing configurations.

Deliver briefings on new product versions, features, and functionality.

Review, enable, and configure new product features and enhancements.

Collaborate with Threat Strategy Managers to onboard new customers from the Professional Services team, including defining and owning onboarding acceptance criteria.

Handle customer escalations and monitor case progress to ensure accuracy and timely completion within SLO guidelines.

Participate in and manage the team’s on-call rotation, including after-hours and weekend support.

Provide operational metrics and optimization recommendations to MTPS management. Developer

Work alongside seniors to design, build, and maintain applications and tools.

Write and review new code as well as find and fix bugs in existing code.

Continuously learn new programming languages, tools, and technologies, and gain a deeper understanding of our various codebases and architectures.

Help diagnose and resolve technical problems, user-reported issues and vulnerabilities.

Collaborate with other teams to find and develop new opportunities for value creation and efficiency gains within managed services.

Qualifications Required

Write and review Python and work with PIP.

Comfortable working with Linux via terminal, using SSH, Git etc. General experience with web and email gateways.

Background in information or network security. General experience in corporate networking, technical support, system administration (Windows, Unix / Linux), or network security.

Strong analytical and problem-solving skills.

Ability to manage multiple tasks and work effectively with team members and clients. Excellent time-management and communication skills.

Preferred :

Ability to write and review JS / TS / React and work with NPM.

Experience with databases, especially PostgreSQL or Redis.

Experience with containers, especially Docker or K8s.

Working knowledge of AWS.

Experience with regular expressions.

Scripting knowledge in Perl, Java, or Bash.

Vendor certifications in supported products.

Industry certifications such as CISSP, Network+, Security+, etc.

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.

We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint

#LI-Remote

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us :

• Competitive compensation
• Comprehensive benefits
• Learning & Development : We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
• Flexible work environment : [Remote options, hybrid schedules, flexible hours, etc.].
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities

Our Culture :

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here . We can’t wait to hear from you!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and / or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges :

SF Bay Area, New York City Metro Area :

Base Pay Range : 96,040.00 - 150,920.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska :

Base Pay Range : 76,440.00 - 120,120.00 USD

All other cities and states excluding those listed above :

Base Pay Range : 68,320.00 - 107,360.00 USD

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

Our BRAVE Values :

At Proofpoint, we are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow.

We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.

We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people who inspire you—who share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together.

This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one.

Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.