Bookseller - Temporary

Bookseller - Temporary

To be a great Bookseller, you provide excellent customer service which is friendly, genuine, and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a new book, or a special gift. A bookseller creates enticing displays which are neat, tidy and vibrant to the customer. Your passion for bookselling and willingness to help ensures your customers look forward to coming into your store. From creating inspiring displays to helping at our special events, there is always an opportunity to demonstrate initiative and your passion for books and people. You work collaboratively with cluster support partners based on their expertise and role including Commercial, Specialty, and Operational Support for the betterment of the store. You will work in your designated store only, unless you agree to work in another store, and we have no obligation to offer hours in any other store excepting that of the designated store.

Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.

Ensure a vibrant bookstore through the execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization and sense of theater.

Leverage key campaigns such as Our Monthly Picks, pre-orders, etc., to hand sell and engage in conversation with customers.

During your work activities, you will continue to educate yourself on bookselling and the industry through bookseller and customer engagement as well as through material on bninside and other training resources.

Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.

Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.

Help with events and community outreach, including storytime, holiday book drive and bookfairs in the store.

Protect company assets by adhering to all processes in controlling shrink, expense and payroll.

Recognize and offer to help both customers and employees with urgency and care.

Model expected behaviors to ensure compliance with all policies and procedures.

Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing). You may be asked to cross-train in the Caf when needed.

Passionate reader and knowledgeable about books.

Positive and can-do attitude.

Enjoy working with people.

Energized by working in an ever-changing environment.

Listen to people and enjoy solving problems.

Can clearly and respectfully communicate and express oneself.

Treat customers as the first priority at all times.

Grow knowledge of books, the industry and the market.

Enjoy making recommendations and engaging with customers.

Exhibit and demonstrate initiative.

Support company goals and initiatives and is a team player.

Show respect and kindness to fellow booksellers and customers.

Accept responsibility and strive to complete assignments in a reasonable time frame and execute with care and attention to detail.

Accept coaching and feedback from others openly.

An employee in this position can expect an hourly rate starting at $19.00.