Sales Manager

Job Description

Job Description

Description :

Renaissance Des Moines Savery Hotel , managed by StepStone Hospitality , is seeking a highly motivated and engaging Sales Manager to join our team. This key role will drive overall sales growth, while delivering exceptional guest experiences.

• Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.
• Work closely with clients to develop all details of all banquet functions.
• Be fully knowledgeable of competitive markets outside the area.
• Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies
• Follow Sales policies and procedures as developed in the annual Marketing plan
• Make personal sales calls
• Conduct site tours for potential clients
• Maintain professionalism in problem situations.
• Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.
• Upsell to improve revenue generation on property.
• Attend trade shows, industry and local events that create opportunities for networking
• Develop creative marketing techniques
• Achieve and exceed individual and team annual goals as established by the annual Marketing plan.
• Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program.
• Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
• Maintain correct procedures for credit control, financial transactions, and security of financial assets.
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
• Ability to accurately use various office and sales software.

Requirements :

Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE / M / F / D / V