Risk and Compliance Director

JLL Empowers You To Shape A Brighter Way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves :

Responsible for overseeing account risk and compliance program to control risk and manage any occurrences, including employee, client, reputational, financial, regulatory, and legal risks. Supporting external audit requests and managing the account's internal audit program. Manage compliance direct reports and facilitate audit testing efficiencies and programmatic updates based on changes in client expectations and requirements. Collaborate with account Operations team to understand key processes, process controls and risks, regulations and client requirements and designing strategic audit plan to test a sample set. Compliance roles : promote, maintain, and advance the firm's compliance regime. Ethics roles : promote, maintain, and advance the firm's ethics regime. Risk roles : manage the firm's operational risk through audits.

Duties And Responsibilities

• Design, implement, and lead Account risk management strategy with implementation of core components of Work Dynamics Risk Management program
• Manage programs as necessary : risk register, internal audit program, compliance program
• Review and understand MSA with client and conduct gap analysis on material MSA obligations, and Manage MSA change control process
• Conduct annual risk assessment for account and determine risk treatment. Review processes, procedures, and test controls for integrity, accuracy, and efficiency
• Identify potential risk areas and analyze, evaluate, and recommend changes and enhancements to existing practices, processes, and controls to make sure they are current, adequate, functional, and utilized in accordance with standards established by the company and client
• Chair account's risk governance routine or present risk agenda in existing account leadership meeting
• Escalate emerging risks, high severity risks, or incident trends to Work Dynamics risk governance body
• Support external audits to manage audit, provide requested evidence and address audit results
• Assist in developing audit programs and maintain up-to-date knowledge about audit tools and techniques
• Prepare and deliver accurate and well-written audit reports summarizing audit observations, error trends, departmental and / or company risk, and recommendations to operations leadership
• Engage with JLL Ethics Everywhere program and escalate all ethical questions, concerns, and violations
• Regular communications to full account team on risk topics, including information security best practices, risk identification and escalation, etc.
• Attend staff meetings, town halls, and leadership meetings regularly to present risk topics or answer risk-related questions
• Assist in account's incident management process, including prompt escalation to the client (where applicable) and account leadership of any sensitive and high severity incidents that could materially impact compliance with obligations to client and communicate lessons learned to account or supplier stakeholders
• Manage a diverse team of professionals
• Manage Health & Safety team

Minimum Requirements

Estimated compensation for this position : 170,000.00 185,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location : Remote Charlotte, NC, Minneapolis, MN

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth : JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health. Some of these benefits may include :