Director of Compliance - Affordable Housing
The Director of Compliance will oversee compliance for 2,000+ regulated affordable units across New York City. This is a high-impact leadership role responsible for team performance, client satisfaction, and operational excellence within the affordable housing compliance function.
Responsibilities :
- Lead, mentor, and develop a team of Project Managers responsible for lease renewals, re-rentals, rent registrations, and ongoing compliance filings.
- Set quarterly OKRs and implement performance standards to ensure targets are achieved.
- Build and maintain strong client relationships, manage onboarding, and deliver high-quality reporting.
- Partner closely with internal IT, Processing, and On-Site Operations teams to streamline and automate processes.
- Handle escalated matters involving applicants and city agencies.
- Oversee weekly commission reporting, monthly billing, and provide regular progress updates to senior leadership.
Qualifications :
5+ years experience in NYC affordable housing compliance required.Strong leadership experience, preferably with remote team management.Strong organizational, communication, and problem-solving skills.Knowledge of Rent Stabilization and HPD processes.Proficiency in MS Office, and CRMs such as Salesforce.