Catering Sales Manager

Catering Sales Manager

JOB SUMMARY
The Catering Sales Manager is responsible for marketing, advertising, and promoting the hotel's catering capabilities, soliciting business for catering functions, providing catering and banquet services to groups with meeting room and catering needs, and overseeing the servicing of clients.

ESSENTIAL JOB FUNCTIONS
 Maximizes banquet and meeting space to meet or exceed individual goals.
 Responsible for communicating requirements of all hotel events to all Operational department levels in hotel.
 Assists Director of Sales in the development and updating of the hotel-level business plan to include input on sales goals and plans that support the overall business and sales strategies of the company.
 Develops and maintains good relationships with new and existing clients in order to produce group and convention business, to include room sales, food and beverage sales, and catering/banquet services.
 Develops hotel-level tactical sales and marketing plans to support overall system-wide sales plans, strategies and programs.
 Markets, advertises, and promotes the hotel's catering capabilities with the ultimate goal of increasing the hotel's catering profits.
 Creates and executes Banquet Event Orders for all meeting room, event catering functions in a timely manner.
 Prospects for new clients which includes setting up appointments, performing inside and outside cold calls as recommended per solicitation goals.
 Attends outside networking functions such as luncheons, chamber events, or other community/business based networking receptions.
 Responds to all sales inquiries and voicemails by next scheduled business day.
 Plans all hotel events from initial client inquiry to execution including but not limited to client correspondence, preparing and editing contracts, and payment processing.
 Manages department scheduling, inventory, and ordering.
 Performs daily operations for hotel's high volume events and catering department.
 Creates an event setting by organizing and maintaining timelines as a priority for every project.
 Completes all required Company training/compliance courses as assigned.
 Adheres to Company standards and maintains compliance with all policies and procedures.
 Performs other related duties as assigned.

EDUCATION
 Bachelor's degree or equivalent in related field preferred.

EXPERIENCE

 A minimum two (2) years of experience in the hospitality sales field required.
 Hilton systems experience preferred.
 A minimum one (1) years of supervisory experience in the food and beverage field preferred.

LICENSES & CERTIFICATIONS
 This position does not require licenses or certifications.

SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions, as well as, knowledge and usage of correct business English and offices practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
 Must possess a thorough knowledge of the hospitality industry.
 Strong sales and marketing background.
 Sound administrative skills.
 Highly organized with an outstanding attention to detail.
 Well-developed management skills.
 Must have extensive knowledge of food & beverage products, proper preparation and presentation of food and beverage items.
 Extensive knowledge of meeting room capacities, banquet set-up, audio -visual and any other pertinent details as they relate to function room setup.
 Ability to participate in the Manager-On-Duty coverage.
 Computer proficiency in Google Workspace.
 Computer proficiency in Microsoft Word and Excel.
 Excellent customer service skills.
 Understands how to develop and implement business strategies.
 Proficient in time management; the ability to organize and manage multiple priorities.
 Ability to take initiative and effectively adapt to changes.
 Able to establish and maintain a cooperative working relation.
 Able to use sound judgment; work independently, with minimal supervision.
 Strong analytical and problem-solving skills.
 Preforms well with frequent interruptions and/or distractions.
 Intermediate math skills.


DISCLAIMER
This job description indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being allinclusive to any specific team member. Nothing in this job description changes the at-will employment relationship existing between the Company and team members. The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management
reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job.