Field Service Engineer I (Onsite Bedford, MA)

Werfen North AmericaBedford, MA, United States

1 day ago

Job type

Full-time

Job description

Overview

Amazing Total Rewards for our Onsite Field Service Engineers!

Generous Base Salary + Incentive Compensation
8% 401k Match (dollar for dollar!)
Comprehensive Health Care Benefits
Company paid Life Insurance
Flexible Spending Account (FSA)
Tuition Reimbursement
Talk to your recruiter for full offerings!

Position Summary

Under direction of the Area Service Manager, develops customer satisfaction through technical repair, installation, training, operation, and maintenance of Werfen instruments and systems. Position may have a specific assigned territory or system population or may be a position to cover other assigned territories as needed under the direction of the Area Service Manager.

Responsibilities

Key Accountabilities

Provides highly visable customer support through the performance of on-site installations and neccessary diagnostics. troubleshooting, service and repairof complex instruments and systems.

Performs routine and some non-routines technical repairs of all systems. This includes updates, retrofits, PMs and product enhancements.

Instructs customers in the proper operation, maintenance and troubleshooting of Werfen instruments and systems

Is responsible for complying with all appropriate regulatory bodies (FDA, ISO and Health Canada) mandated policies, procedures, work instructions, and records

Serves as a company liaison with customers.

Responsible for routine interaction with sales counterparts with respect to cusstomer situations, updates, and lead generation

Assures financial stability and viability of territory by promoting and selling service agreements, PMs, and other services

Other duties and responsibilities as assigned by the Area Service Manager

Budget Managed (if applicable)

N / A

Internal Networking / Key Relationships

TBD based on departmental needs

Skills & Capabilities

Approachability; Command Skills; Listening; Presentation Skills; Functional / Technical Skills

Qualifications

Min Knowledge & Experience required for the position :

Associates Degree in Electronics, Biomedical Engineering, Medical Technology or related industry.

Must posses some organizational skills, the ability to multi-task, work under pressure and exercise good judgment.

Ability to communicate effectively with customers, peers and management through oral and written presentations / reports

Must have some basic MS Office Skills (Word, Excel and PowerPoint) including the ability to manipulate data and build presentations

Travel is required.

International Mobility

Required : no

Travel Requirements

Minimum 30% by auto in primary assigned territory. Minimum 10% by air for training, business meetings and / or support to customers outside primary or assigned territory.

Referrals increase your chances of interviewing at Werfen North America by 2x

Get notified about new Field Services Engineer jobs in Bedford, MA.

Field Service Technician (Louisville or Dallas)

Holliston, MA $60,000.00-$100,000.00 1 day ago

Residential HVAC Service Technician - Sign on Bonus up to $5,000! - Veterans Encouraged to Apply!

Accelerated Technicians-Acura of Peabody

Maintenance Technician - Pay up to $30 / hr

Nashua, NH $100,000.00-$150,000.00 1 week ago

#J-18808-Ljbffr

Create a job alert for this search

Field Service Engineer • Bedford, MA, United States

Related jobs

Promoted

Field Service Engineer Blow Mold

Diedre Moire Corp.Brookline, MA, US

Full-time

Service Engineer Blow Molding Machinery - Brookline, MA Field Service Mechanic Tech Maintenance Technician Engineer Install Repair Calibrate Maintain Extrusion Blow Molding Injection Blow Molding o...Show moreLast updated: 12 days ago

Promoted

Field Service Engineer

Boston DynamicsWaltham, MA, United States

Full-time

As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our customers. Every day, you will work to support our advanced Stretch Ro...Show moreLast updated: 6 days ago

Promoted

Field Service Engineer - Turbine / Generator Controls (Evergreen)

GE VernovaBoston, MA, United States

Full-time

All resources, and logistics required to perform services and maintenance activities on customers' site / property.These activities contribute to, maintain, repair and refurbish sold or existing prod...Show moreLast updated: 4 days ago

Promoted

Field Service Engineer

VeecoBoston, MA, United States

Full-time

Select how often (in days) to receive an alert : .You probably don't realize it, but what we do at Veeco touches the lives of every person, every day. It's a bold statement, but it's true.From the sma...Show moreLast updated: 30+ days ago

Promoted

Field Service Engineer

BrukerBoston, MA, United States

Full-time +1

As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments ar...Show moreLast updated: 30+ days ago

Promoted

Field Service Engineer

Mycronic USATewksbury, MA, US

Full-time

Are you looking for professional work experience? Do you want to be part of an organization on the cutting edge of technology?. We're looking for talented people to join our motivated and friend...Show moreLast updated: 6 days ago

Promoted

Field Service Engineer III

Energy Sciences, Inc.Wilmington, MA, US

Full-time

The Field Service Engineer III is responsible for assisting with the design, production, installation, and maintenance of ESI’s cutting-edge e-beam processors and subassemblies, in accordance...Show moreLast updated: 30+ days ago

Promoted

Field Service Engineer - East Coast

inTEST Thermal SolutionsMansfield, MA, United States

Full-time

InTest Thermal Solutions (iTS) specializes in the design and manufacture of precision temperature control systems.Our breadth of products and in-house engineering capabilities allow us to be a sing...Show moreLast updated: 7 days ago

Promoted

International Field Service Engineer in Bedford

Energy Jobline ZRBedford, MA, United States

Full-time

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub.We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy ...Show moreLast updated: 7 days ago

Promoted

Field Service Engineer Northeast Emulate, Inc.

EmulateBoston, MA, United States

Full-time

The Field Service Engineer (FSE) is a technical position within the Global Customer Success Team and will service the Northeast corridor, with the majority of customers in the New England area.This...Show moreLast updated: 4 days ago

Promoted

Field Service Engineer

Bradley-MorrisWorcester, MA, United States

Full-time

Our client is a global industry leading industrial solutions provided for cutting machines, equipment, and solutions beyond machines. The precision cutting technology rests on four main pillars : - Su...Show moreLast updated: 5 days ago

Promoted

Field Service Engineer - Remote - Boston, MA

Sartorius North AmericaCambridge, MA, United States

Remote

Full-time

As the Field Service Engineer, you will have the opportunity to join a driven and growing team.Self-starters, proactive, and energetic candidates looking to contribute ideas, innovative thinking, a...Show moreLast updated: 30+ days ago

Promoted

Field Service Engineer I

X-Ray TechnologyConcord, MA, United States

Full-time

Our purpose is to accelerate the breakthroughs that create a brighter future for our world.Our technology and scientific expertise enable our customers to discover and bring to market exciting new ...Show moreLast updated: 30+ days ago

Promoted

Field Service Engineer II (IES LE)

Thermo FisherCambridge, MA, United States

Full-time

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to ...Show moreLast updated: 1 day ago

Promoted

Field Service Engineer •PC 1489

Miltenyi Biotec IncCambridge, MA, United States

Full-time

As a Field Service Engineer (FSE), you will be responsible for providing technical support and assistance to customers in the field. Your primary duties will include installing, maintaining, and rep...Show moreLast updated: 7 days ago

Promoted

Field Service Engineer

Diedre MoireNewton, MA, United States

Full-time

Field Service CNC Machine Tools - Newton, MA.Field Service Mechanic Tech Technician Engineer Install Repair Calibrate Maintain Maintenance CNC Machining Centers Machine Tools Lathe Mills Robots FAN...Show moreLast updated: 5 days ago

Promoted

Field Service Engineer

Mastech DigitalBurlington, MA, US

Full-time +1

Digital Transformation Services for all American Corporations.We value our professionals, providing comprehensive benefits and the opportunity for growth. Willing to travel regionally and occasional...Show moreLast updated: 30+ days ago

Promoted

Field Service Engineer, Northeast Region

EOSNew Hampshire, United States, United States

Full-time

Title : Field Service Engineer (Metals), Northeast Responsible.Manager : Service Manager, Northeast.Location : Londonderry, New Hampshire. We are looking for an experienced, energetic and motivated Fie...Show moreLast updated: 7 days ago