Automotive General Service Technician

Job Description

Job Description

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Destination Monro -Your Career is Here!

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Job Description

Job Summary : The General Service Technician is responsible for performing basic routine vehicle repair

and maintenance services in accordance with company standards and manufacturer specifications. This

position is expected to deliver exceptional 5 Star service to our guests, through effective communication of

vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and

quality are consistently met.

Essential Functions :

• Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with

Monro standards of operation.

installation and TPMS service and repair.

and filter replacements, etc.), battery testing and installations.

documenting and communicating additional needed services and repairs.

inventory; utilize company truck to pick up inventory as needed

Monro standards for cleanliness and consistently in guest ready condition.

limited to Monro’s Wheel Torque, Oil safety and compliance procedures.

dedicated test drive routes, while observing all local traffic and safety laws.

environmental codes and industry regulations including consistent use of required personal

protective equipment including but not limited to approved Safety Glasses.

of all required Monro University training courses and modules.

equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.

Management Responsibility :

The General Service Technician is an individual contributor to the team and operates under the direction of

the Technical Service Manager, Assistant / Store Manager.

Education and Experience :

Preferred : High School Diploma and automotive training including basic car maintenance and repair or the

equivalent combination of education and experience.

Qualifications

Minimum Qualifications

Preferred Qualifications

Additional Information

Benefits

Performance based incentives

Paid vacation and holidays for Full-Time Teammates

Reimbursement for ASE Certifications

Reimbursement for State Inspection Licenses, where applicable

401k eligibility immediately upon hire

Direct Deposit

Employee Discounts

Healthcare, Vision, and Dental for Full time teammates

Employee Access Perks

Career Advancement Opportunities

Your next Destination!

Growth Opportunity :

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.