Customer Service, Museum Floor Assocate

Job Description

Job Description

We are searching for a Customer Service, Museum Floor Associate to help ensure a safe and memorable experience for guests. This position is onsite on the Las Vegas Strip, contract-to-hire, and pays $18 per hour.

Responsibilities :

• Comply with and implement operational policies and procedures.
• Work according to the schedule, including weekends and holidays, with rotating shifts.
• Welcome visitors, including VIPs and large groups.
• Provide visitors with a welcome tour / speech about ongoing exhibitions.
• Rotate through various duties :
• Reception and Ticketing : Customer service, ticket explanations, crowd control, ticket verification, managing VIP tickets, strollers, wheelchairs, storage lockers, and troubleshooting emergencies.
• Rounding : Check exhibition zones, manage exhibit materials, arrange items, ensure optimal conditions, crowd control, collect lost items, prevent incidents, and collect trash.
• Retail : Display products, manage inventory, conduct audits, keep the store clean, handle payments, exchanges, refunds, and manage lost and found items.
• Tea Bar : Take orders, assign tables, make and serve beverages, manage inventory, and maintain hygiene and cleanliness.

Requirements :