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Customer Service, Museum Floor Assocate
Customer Service, Museum Floor AssocateBrewer Global • Las Vegas, NV, US
Customer Service, Museum Floor Assocate

Customer Service, Museum Floor Assocate

Brewer Global • Las Vegas, NV, US
11 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are searching for a Customer Service, Museum Floor Associate to help ensure a safe and memorable experience for guests. This position is onsite on the Las Vegas Strip, contract-to-hire, and pays $18 per hour.

Responsibilities :

  • Comply with and implement operational policies and procedures.
  • Work according to the schedule, including weekends and holidays, with rotating shifts.
  • Welcome visitors, including VIPs and large groups.
  • Provide visitors with a welcome tour / speech about ongoing exhibitions.
  • Rotate through various duties :
  • Reception and Ticketing : Customer service, ticket explanations, crowd control, ticket verification, managing VIP tickets, strollers, wheelchairs, storage lockers, and troubleshooting emergencies.
  • Rounding : Check exhibition zones, manage exhibit materials, arrange items, ensure optimal conditions, crowd control, collect lost items, prevent incidents, and collect trash.
  • Retail : Display products, manage inventory, conduct audits, keep the store clean, handle payments, exchanges, refunds, and manage lost and found items.
  • Tea Bar : Take orders, assign tables, make and serve beverages, manage inventory, and maintain hygiene and cleanliness.

Requirements :

  • Understanding of exhibition content, operational processes, and procedures.
  • Active listening and clear communication skills.
  • Ability to comprehend and articulate exhibition contents.
  • Problem-solving skills, proactiveness, adaptability, and ability to lead and support team members.
  • Service-oriented mindset, upselling skills, and ability to handle emergencies.
  • Friendly, caring communication skills.
  • Create a job alert for this search

    Customer Service • Las Vegas, NV, US

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