Client Care Coordinator

Job Description

Job Description

Description :

The Client Care Coordinator reports to the Director of Clinical Operations. The primary objective of this position is to provide excellent customer service to all who visit our office. This position will include performing other tasks, such as answering phone calls, data entry, etc. The ideal applicant should be a friendly, outgoing, detail-oriented, team player; a self-starter who can multi-task, focus and meet deadlines in a fast-paced environment. In this position, you will be a part of a team that focuses on client care, customer service, and a well-organized, high-functioning standard of organization at the Front Desk.

The Client Care Coordinator supports the Prisma Community Care mission of providing affirming and inclusive services to promote well-being and advance health equity for diverse communities and all those seeking compassionate care - especially people of color, 2SLGBTQIA+ and Queer individuals, and those affected by HIV.

What your day will look like at Prisma Community Care :

• You will check in all clients and visitors for appointments and meetings.
• You will answer incoming calls.
• You will schedule appointments, as needed.
• You will be responsible for data entry of new and updated paperwork packets that have been completed by clients.
• You will verify insurance for patient appointments.
• You will confirm appointments for providers.
• You will be responsible for scanning documents into EMR system.

We've got great benefits :

Requirements :

Who we're looking for :

We'd love to see you apply if you have these preferred qualifications too :

Environmental Factors, Physical Requirements, and Compliance

Equal Employment Opportunity

Prisma Community Care is an equal opportunity employer, and we value a healthy work environment free from harassment and discrimination based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or genetic information.

Send reasonable accommodation requests for medical or religious needs to Human Resources at hr@prismacare.org . Reasonable accommodations to allow the employee to carry out position duties will be discussed interactively with the employee based on their specific circumstances and the essential job functions of the position.