Vice President, Sales (Freight Forwarding - Ocean Focus)
The Vice President, Sales (Ocean Focus) is accountable for delivering aggressive sales growth and revenue targets from large, key national and strategic customers, with a primary emphasis on Ocean freight solutions. This is an individual contributor role with no direct reports. This leader will set, monitor, and achieve ambitious sales targets and KPIs, ensuring that Ocean freight is the cornerstone of the company's growth strategy. The VP will design and execute data-driven sales penetration strategies, using KPIs to drive performance, profitability, and market share across multiple verticals.
Primary Duties & Responsibilities :
- Develop and execute Ocean freight sales initiatives to achieve and exceed defined sales targets, revenue goals, and margin KPIs
- Recommend and implement enhancements to Ocean product offerings and sales processes, using KPI analysis to improve win rates and strategic sales potential
- Convert client leads to gross profit, prioritizing Ocean freight opportunities and tracking conversion rates against established KPIs
- Collaborate with Product Heads to optimize the product mix, ensuring Ocean solutions are positioned competitively and measured by market share and profitability KPIs
- Analyze key competitors in Ocean freight and provide market intelligence, using competitive benchmarks as KPIs to ensure ongoing pricing and service leadership
- Conduct regular meetings and qualified sales visits with new and existing clients, targeting at least 5 high-value Ocean-focused visits per week and reporting on visit KPIs
- Provide accurate and timely information to client services, operations, and sales support, ensuring process and administration efficiency is measured and improved through operational KPIs
- Deliver market feedback to develop and refine Ocean freight offerings, using customer satisfaction and retention KPIs to measure success
- Attend regular meetings with senior managers to align on Ocean market strategies, reporting on progress against strategic KPIs
- Ensure high reliability and consistency in Ocean service delivery, using service quality KPIs to drive continuous improvement
- Complete presentations, proposals, and tender responses to secure new Ocean business, tracking proposal win rates and pipeline KPIs
- Enter all required Ocean sales information into Toll's Sales platform weekly, ensuring data integrity and KPI visibility
- Submit reports required by the Sales Department and / or senior managers, with a focus on Ocean sales performance and KPI attainment
- Cooperate with Credit Department to collect / settle outstanding Ocean-related invoices, tracking DSO (days sales outstanding) and collections KPIs
- Incorporate daily use of the Global CRM platform to document Ocean sales activity and relevant customer business details, ensuring all KPIs are accurately tracked and reported
Physical Demands :
This position is generally sedentary in nature; involves sitting most of the time but may involve walking or standing for brief periods of time.Must be able to travel.Ability to occasionally lift up to 10 lbs. required.Ability to talk and hear required.Ability to perform repetitive motions required.Ability to occasionally move inside the officeMust be able to remain in a stationary position for x amount of timeAbility to move or position self in order to reach, lift, climb, balance, stoop and crouch required.Ability to read PC screens; detect color coding, read fine print, and / or normal type size print required.Job Requirements :
Essential Minimum Qualifications :
Bachelor's Degree in Business or related fieldMinimum 10+ years' relevant experience in Ocean freight development and client relationship building within the freight forwarding industry, with a proven record of meeting or exceeding sales targets and KPIsValid driver's license requiredPreferred Qualifications :
Bachelor's Degree in Business or related fieldMinimum of 10+ years' experience in Sales / Business Development, with a strong track record in Ocean freight and KPI-driven performanceExperience with Global Forwarding operations and Ocean market intelligence, including KPI benchmarkingEnergetic, positive attitude, self-confident, and willing to take responsibility for resultsStrong communication and analytical skills, with the ability to work with large volumes of Ocean-related data and KPI dashboardsSkills Essential to the Job :
Technical :
Strong analytical skills and ability to work with and manipulate large volumes of dataProven ability to handle key and complex customersGood problem-solving skills; ability to find core issues and creatively addressMust be results-orientated with a strong customer orientation and ability to operate effectively at many levels within the organization in a virtual environmentBusiness :
Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approachesProven ability to handle confidential information with discretionAbility to multi-task and work independentlyTime management skillsHuman Relations :
High degree of communication skillsStrong understanding of both verbal and written English.Strong team member and is outgoing and willing to learn, develop and growProactive and excellent at Customer Services.Willing to take ownership of an opportunity or a problem to get to a quick and clear resolution.Pay Transparency :
In compliance with applicable state and local laws, the salary range for this position varies based on the work location. Please review the ranges below :
Expected Salary : $190 - $200k + Commission (Ohio area)
Note : Our pay groups are based on an internal geographic compensation framework that reflects regional market data and cost factors. Candidates will be informed of their applicable group during the recruitment process.
These ranges represent the minimum and maximum salary the employer reasonably expects to pay for this position, based on the location where the work will be performed. Final compensation will be determined based on geographic location, experience, qualifications, and other job-related factors.
Remote Work Considerations : If the position allows remote work, the salary range applicable to the employee's home location will apply.Internal Transfers / Promotions : For current employees seeking internal transfers or promotions, the salary range for the new position will be provided in accordance with applicable laws.Benefits and Other Compensation : A general description of benefits and other compensation offered for the role is available upon request. Toll offers all full-time employees paid vacation, sick time, floating holiday time, health benefits, life insurance & personal accident insurance, and 401k with company match.What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.