Sales Lead (Harry Potter Flagship)

Lead Role For Flagship Retail Ny Location

Warner Bros. is continuing to expand and evolve the Wizarding World of Harry Potter and Fantastic Beasts with the opening of Flagship Wizarding World stores, in key cities globally. These stores will bring to life the magic of Harry Potter and Fantastic Beasts for all Fans and Super Fans of the franchise. Flagship Retail will deliver incredible product, service, and environments in spaces that truly celebrate the Wizarding World.

We are seeking a Lead role for the Flagship Retail NY location. This position will support the leadership hierarchy of the New York Flagship Wizarding World store by maximizing customer and fan engagement in an awe inspiring, best in class retail environment. One of the main responsibilities for this role will be to support the store management team in segments of the business while inspiring and leading a team of brand specialists.

The Daily

Maximize customer and fan engagement by delivering a world class service proposition

Inspire high-performing teams within an ever-changing retail landscape

Promote premium brand awareness through product training and knowledge

Create strategies to increase customer engagement and profitability

Actively foster a customer obsessed culture with team members

Generate energy and execute with excellence on all brand priorities

The Essentials

Minimum 3-5 years' experience in premium retail (retail management preferred)

Good understanding of business and financial concepts and demonstrated ability to lead the team to drive results

Established time management, prioritization, and organizational skills

Exhibited proficiency for business acumen with exceptional customer service experience

Ability to communicate clearly and effectively with a positive attitude

Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts

Proficiency with Word, Excel, PowerPoint

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Rate : $23 per hour. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).