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Engineering Manager, Platform Engineering

Engineering Manager, Platform Engineering

KlaviyoBoston, MA, United States
4 days ago
Job type
  • Full-time
Job description

Overview

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Role Overview

We are seeking an Engineering Manager to join our Platform Engineering team. This role will drive the evolution of our platform, with a specific focus on our Kubernetes-based Platform as a Service (PaaS). This is an exciting opportunity to lead a new team and have a significant impact on the future of how Klaviyo deploys and manages its services.

How You'll Make a Difference

  • Act as a hands-on player-coach, contributing technically to the team's projects while mentoring and leveling up your direct reports.
  • Manage 3-5 Platform Engineers remotely.
  • Help individuals on your team develop and execute SMART goals and personal development plans that align with Klaviyo's goals and objectives, and understand how their work fits into the bigger picture.
  • Interview, hire, and level up the Platform Engineering team.
  • Work with the team on project planning and defining milestones, identifying dependencies, and meeting business goals.
  • Participate in deep system design and implementation discussions within your team and across partner teams to ensure that we're building the right systems and keeping quality high.
  • Iterate and improve upon engineering-wide processes like recruiting, onboarding, performance management, communication, and technical ownership.

Who You Are

  • Successfully led and delivered infrastructure projects, specifically with a focus on a Kubernetes-based platform, spanning multiple quarters and involving input from multiple external stakeholders.
  • Experience coaching and growing Site Reliability or Platform Engineers.
  • Experience developing and rolling out engineering-wide processes.
  • Focused on providing a positive user experience, specifically for internal developer customers.
  • Technical experience in :

  • Kubernetes and container orchestration
  • Cloud-native technologies and architectures
  • Infrastructure as Code (IaC)
  • Observability, networking, and security in a Kubernetes environment
  • You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
  • We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

    Please see the independent bias audit report covering our use of Covey here

    Massachusetts Applicants : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

    In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.

    Your recruiter can provide more details about the specific salary / OTE range for your preferred location during the hiring process.

    Base Pay Range For US Locations : $188,000 — $282,000 USD

    Get to Know Klaviyo

    We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star : delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

    AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

    Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

    IMPORTANT NOTICE : Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

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