Talent.com
Case Manager
Case ManagerJ&Y Law Firm • Los Angeles, CA, United States
Case Manager

Case Manager

J&Y Law Firm • Los Angeles, CA, United States
2 days ago
Job type
  • Full-time
Job description

About J&Y Law Firm

We are a rapidly growing Plaintiff's Elder Abuse & Personal Injury practice located in Los Angeles, CA. We are currently seeking an experienced Personal Injury Case Manager to join our dynamic team.

We are proud of our commitment to and vision of providing clients with the highest level of service. The ideal candidate will be someone who wants the chance to make a difference for our clients and contribute to our firm as a whole.

What we provide :

  • A team environment guided by respect and care
  • An investment in technology and processes for our team
  • A challenging, fast paced, and interesting case load
  • A very competitive salary
  • Growth opportunity and a collaborative team environment, in addition to a competitive benefits package, including medical, dental and vision options and paid parking.

Duties will include :

  • Places an introductory call to the client within the first 24 hours of receiving the case assignment. If the client is unavailable a message will be left on their voicemail and an email or text will follow.
  • Assessing the completeness of the case documentation and obtains missing documentation, if required.
  • Reviews documentation and accuracy of information with client.
  • Sets client up with necessary medical treatment and / or ensures the client is treating through their own providers. –
  • Maintains client file with progress reports and claim status (while complying with established organizational guidelines).

  • Answers all phone calls promptly, professionally, and using a friendly greeting.
  • Serves as a liaison by communicating with adjusters and medical providers and lien holders.
  • Helps in the process of finalizing the property damage and obtaining any rental or loss of use for the client.
  • Scans documents related to the case into the client case system file, and sends any requests or liens via fax or email.
  • In the event the client has med pay coverage and it is not in excess, submits reports and bills in order to obtain the limit amount.
  • Communicates with the client on a regular basis about the case (at least twice a month), including updating the client on the claim process and associated timeframes and adds detailed notes.
  • Updates case management system at every stage of the case, documenting all pertinent information and conversations.
  • Timely files any governmental claims via certified and return receipt mail and requests a conformed copy of each claim filed.
  • Calendars the “45 day from date the claim was mailed out” in the case management system.
  • Assesses if additional treatment is needed and / or approved on each case.
  • Reviews the police reports and medical records obtained by the Records Clerk. On Serious Injury Cases (SI), forwards these reports to the Team Attorney.
  • For Serious Injury (SI)Cases : Follows up with Records Clerk in order to obtain the police report, establishes liability, requests the policy limits of the defendant, obtains the client declarations page, obtains any important evidence (i.e. PD photos, injury photos, videos, witness statements, etc.) –
  • For Pre-Procedure Evaluations : Drafts the PPE questionnaire, obtains the reports, bills and

    estimated cost or each procedure, obtains the defendant’s policy limits, runs and ISO on the

    client, and provides all information to the Lead Attorney for their review. For surgery evaluations runs a Criminal Background Check (CBC).

  • Contacts client to over the ISO and / or CBC with client to confirm the information and / or obtain any pre-ret treatment regarding any previous accidents. Adds a note regarding the ISO / CBC review.
  • CM will obtain medical provider full contact information, prior attorney information and provide this to their respective RC for cases where there are pre-existing accidents as they will request the records.
  • Consults and advises clients regarding loss wages claims and credit issues.
  • Resolves problems. Consults with Pre-Lit Manager regarding claims process and special, unusual, or complex circumstances.
  • As required and under the direction of an attorney, assists in the negotiation process for a
  • client’s case (case by case)

  • Seeks opportunities for clients to submit favorable online reviews about their experience with the firm.
  • Maintains utmost professional standards towards the Firm and its clients.
  • Achieves high customer satisfaction in the claims process.
  • Other tasks as assigned.
  • Requirements :

  • Strong customer service skills, including sense of compassion and empathy.
  • Effective problem-solving abilities.
  • Strong attention to details.
  • Excellent written and verbal communication skills and organizational abilities.
  • Solid knowledge of case management and systems.
  • Ability to develop trust in constituents and staff.
  • High level of understanding about insurance benefits and priority processes.
  • General computer skills with working knowledge of Microsoft Word, Excel, Outlook, and Litify case management software.
  • Professional demeanor and appearance.
  • Strong personal focus on meeting or exceeding individual, department, and Firm goals.
  • Ability to work effectively within a team-oriented work environment.
  • Ability to work independently and efficiently; able to prioritize tasks.
  • Compensation and Benefits :

    We offer competitive compensation and benefits package, along with a positive and collaborative work environment.

  • Competitive salary.
  • Health Insurance : Medical, Dental, Vision

  • 401K
  • PTO : 4 Personal Time-Off; 6 Sick Days.
  • Paid holidays
  • Free parking
  • Note :

  • All applications are confidential.
  • Join Our Team :

    If you are passionate about fighting on behalf of individuals against large firms and companies, and if helping those who cannot help themselves is important to you, we invite you to join our team.

    We value our employees and believe in fostering a culture of growth, development and success. You will have opportunities to expand your skills and advance within the firm. If you are interested in joining our team, please submit your confidential application.

    We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. We are committed to ensuring that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

    Create a job alert for this search

    Case Manager • Los Angeles, CA, United States

    Related jobs
    Case Manager

    Case Manager

    Good Seed Community Development Corporation • Inglewood, CA, US
    Permanent
    Are you looking to do meaningful and impactful work in the world with people you enjoy? Are you well-organized and a strategic problem solver, with an enthusiasm for owning and driving projects for...Show more
    Last updated: 18 days ago
    Case Manager

    Case Manager

    Venice Community Housing • Los Angeles, California, United States
    Full-time +2
    Quick Apply
    Venice Community Housing (VCH), a community-based, nonprofit organization, supports and builds equitable and inclusive communities by providing affordable housing with supportive services, educatio...Show more
    Last updated: 30+ days ago
    Case Manager

    Case Manager

    Thompson Law Injury Lawyers • El Segundo, CA, US
    Full-time
    Quick Apply
    Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results....Show more
    Last updated: 30+ days ago
    Travel Registered Nurse (RN) - Case Manager - $2,800 to $2,902 per week in Mission Hills, CA

    Travel Registered Nurse (RN) - Case Manager - $2,800 to $2,902 per week in Mission Hills, CA

    TravelNurseSource • Mission Hills, CA, US
    Full-time +1
    TravelNurseSource is working with Lancesoft Inc to find a qualified Case Manager RN in Mission Hills, California, 91345!. Shift details : (5 •8) 40 hours weekly day shift .Experience 3 Years of exper...Show more
    Last updated: 8 days ago • Promoted
    Travel Registered Nurse (RN) - Case Manager - $2,939 per week in Tarzana, CA

    Travel Registered Nurse (RN) - Case Manager - $2,939 per week in Tarzana, CA

    TravelNurseSource • Tarzana, CA, US
    Full-time +1
    TravelNurseSource is working with Lancesoft Inc to find a qualified Case Manager RN in Tarzana, California, 91356!.Care Manager experience required. Coordination and Utilization review experience re...Show more
    Last updated: 8 days ago • Promoted
    ABA Case Manager

    ABA Case Manager

    Intercare Therapy • Van Nuys, CA, United States
    Full-time
    Compensation : $26 - $32 Per Hour.The Program Manager of School Services conducts Functional Behavioral Assessments (FBAs) and develops function-based BIPs for assigned students identified to demons...Show more
    Last updated: 30+ days ago • Promoted
    Lead Case Manager

    Lead Case Manager

    Crittenton Services for Children and Families • Fullerton, CA, United States
    Full-time
    In compliance with ORR Policy & Procedures, identify and process potential sponsors and expedite reunification for Unaccompanied Children. obtain required documentation; and ensure timely and accur...Show more
    Last updated: 20 days ago • Promoted
    Case Manager

    Case Manager

    University of California - Los Angeles Health • Los Angeles, CA, United States
    Full-time
    The Semel Institute of Neuroscience and Human Behavior is seeking to hire a full-time Case Manager to join our Operation Mend Department. Operation Mend is a nationally unique program providing spec...Show more
    Last updated: 30+ days ago • Promoted
    Case Manager

    Case Manager

    HOPICS • Los Angeles, California, United States
    Full-time +1
    Quick Apply
    TBD .Non-Exempt / Full Time .Under the direc...Show more
    Last updated: 30+ days ago
    Travel Registered Nurse Case Manager - $2,554 per week

    Travel Registered Nurse Case Manager - $2,554 per week

    Prime Staffing • Burbank, CA, US
    Full-time +1
    Prime Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Burbank, California.Job Description & Requirements. Active State or Compact RN License.Strong assessment, disc...Show more
    Last updated: 2 days ago • Promoted
    Case Manager | Behavioral Health | Huntington Beach, CA

    Case Manager | Behavioral Health | Huntington Beach, CA

    Hotel California by the Sea • Newport Beach, CA, US
    Full-time
    Salary : $64,000 -$68,000 a year.Hotel California by the Sea (HCBTS) is a dual-diagnosis drug and alcohol treatment center located in Huntington Beach, CA with other facilities located in Bellevue, ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Registered Nurse (RN) - Case Manager - $2,006 per week in Burbank, CA

    Travel Registered Nurse (RN) - Case Manager - $2,006 per week in Burbank, CA

    TravelNurseSource • Burbank, CA, US
    Full-time
    TravelNurseSource is working with GetMed Staffing to find a qualified Case Manager RN in Burbank, California, 91505!.GetMed Staffing is searching for a strong Case Manager RN to assist our traveler...Show more
    Last updated: 8 hours ago • Promoted • New!
    Travel Registered Nurse (RN) - Case Manager - $2,900 per week in Orange, CA

    Travel Registered Nurse (RN) - Case Manager - $2,900 per week in Orange, CA

    TravelNurseSource • Orange, CA, US
    Full-time +1
    TravelNurseSource is working with Lancesoft Inc to find a qualified Case Manager RN in Orange, California, 92868!.Shift- Day (5x8 Hours) 8 : 00 16 : 30 / 40 hours week . Weekend Requirements : Each care m...Show more
    Last updated: 8 days ago • Promoted
    Travel Acute Care RN Case Manager - $2,688 per week

    Travel Acute Care RN Case Manager - $2,688 per week

    Prime Staffing • Mission Hills, CA, US
    Full-time +1
    Prime Staffing is seeking a travel nurse RN Acute Care Case Management for a travel nursing job in Mission Hills, California. Job Description & Requirements.Active State or Compact RN License.Strong...Show more
    Last updated: 2 days ago • Promoted
    Travel Registered Nurse (RN) - Case Manager - $2,900 per week in Tarzana, CA

    Travel Registered Nurse (RN) - Case Manager - $2,900 per week in Tarzana, CA

    TravelNurseSource • Tarzana, CA, US
    Full-time +1
    TravelNurseSource is working with Lancesoft Inc to find a qualified Case Manager RN in Tarzana, California, 91356!.Care Manager experience required. Performing both roles of Care Coordination and Ut...Show more
    Last updated: 8 days ago • Promoted
    Case Manager

    Case Manager

    ERGII, LLC • Los Angeles, CA, USA
    Full-time
    Quick Apply
    The Case Manager, regardless of type, is responsible for the support and mentoring of clients while in transition from IOP, or Outpatient Treatment through discharge. The purpose of the Case Manager...Show more
    Last updated: 30+ days ago
    Case Manager - RN or LVN

    Case Manager - RN or LVN

    Ultimate Staffing • Long Beach, CA, US
    Full-time
    The Case Management Manager serves under the Director of Clinical Operations for day-to-day operations and collaborates with the SVP of Clinical Operations on clinical matters.This leadership role ...Show more
    Last updated: 20 days ago • Promoted
    Travel Registered Nurse (RN) - Case Manager - $2,780 per week in Tarzana, CA

    Travel Registered Nurse (RN) - Case Manager - $2,780 per week in Tarzana, CA

    TravelNurseSource • Tarzana, CA, US
    Full-time +1
    TravelNurseSource is working with Lancesoft Inc to find a qualified Case Manager RN in Tarzana, California, 91356!.Care Manager experience required. Coordination and Utilization review experience re...Show more
    Last updated: 8 days ago • Promoted