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Complex Reservations Coordinator - Hilton Orlando Lake Buena Vista and Hilton Orlando Lake Buena Vista Palace

Complex Reservations Coordinator - Hilton Orlando Lake Buena Vista and Hilton Orlando Lake Buena Vista Palace

Signia by Hilton AtlantaOrlando, FL, US
18 hours ago
Job type
  • Full-time
Job description

Complex Group Reservations Coordinator

Hilton Orlando Lake Buena Vista and Hilton Orlando Lake Buena Vista Palace is looking for a Complex Group Reservations Coordinator to join their dynamic Reservations team! With over 1,800 rooms combined, these 2 properties offer incredible views of Disney Springs and Walt Disney World Resort. The ideal candidate will hold comparable experience in Reservations or Front Office or hospitality in general and have full availability to work the ever changing schedule of hospitality. This is a fantastic opportunity for those seeking to begin their hospitality career.

Shift Pattern : AM and PM shifts, starting as early as 7 : 00AM and ending as late as 11 : 00PM, weekends and holidays availability required.

Pay Rate : $20.84 per hour.

The Benefits

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs

What will I be doing?

  • Processes group reservation information including rooming lists, suites, resumes and billing requirements.
  • Communicates and verifies information between Meeting Planners, Housing Bureaus, Meetings and Conventions and Front Office.
  • Processes reservation request calls as appropriate, assists internal and external customers.
  • Coordinates and implements department activities and projects.
  • Provides clerical support and assistance to management.
  • What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • In addition, we look for the demonstration of the following key attributes :

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
  • What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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    Complex Coordinator • Orlando, FL, US

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