Transportation Manager

Shape the Next Generation of Vacations!

Welcome to Evermore Orlando Resortthe resort that's redefining the Orlando vacation experience. Just steps away from Walt Disney World, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds : the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore is Orlando's ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando's first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we've crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.

If you're excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Key Responsibilities :

• Recruit, interview, hire, and train future Team Members promoting the Evermore brand, guiding principles, and service delivery culture.
• Manage, approve Team Member timecards, payroll, and time-off requests.
• Prepare work schedules to meet resort demands and occupancy levels.
• Direct and manage all resort transportation challenges, including route changes, operating hours, and guest incidents & claims.
• Planning of resort fleet needs and SOP's. Assist in the creation of RFP's for new equipment and negotiation of vendor agreements.
• Manage fleet inventory, maintenance service, accident reports with the insurance carrier, and guest injuries calls.
• Resolve problems immediately by involving only those necessary to achieve positive results for the resort and customer. Shares limited internal operational details with customers to resolve issues.
• Conduct periodic training exercises for all resort Team Members operating company vehicles, golf carts, and service moving equipment.
• Track vehicles inspections, registration cards, and insurance cards for annual expiration
• Schedule and negotiate vehicle maintenance with vendors and mechanic shops.
• Oversee and investigate incidents involving guests, Team Members lost and found items.
• Ensure proper safety and speeding signs are visible throughout the resort.
• Must be budget conscious and work toward the overall profitability of the resort.
• Must audit and track driving licenses expiration date, restrictions, medical certification for specialized vehicles.
• Ability to communicate confidently and effectively with staff, management, and guests.
• Respond to any reasonable task assigned by Director of Transportation.
• Attends and conducts meetings as required both within the department and within the property's organizational structure.
• Ensures transportation Team Members are trained and communicate effectively within the department and with other operating departments.
• Ensure staffing levels are appropriate for the necessary level of service and ability to react to daily resort operations
• Manage Team Members performance through coaching and progressive discipline when necessary.
• Interact with Resort Operations and Event partners to support specials requests, events, and incidents
• Be present in operation, interacting with guests and Team Members, and ensuring quality standards.
• Ensure Team Members have knowledge of resort operations to answer guest questions.
• Performs other duties as requested by management.
• As the Evermore Orlando Resort is not yet fully operational, the Director of Transportation understands that they may be assigned duties and responsibilities that fall outside of their normal job description until normal operations commence.

Education, Skills, and Experience :

Physical Requirements :

At Evermore, your role isn't just a jobit's a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We're building a whole new class of hospitality in Orlando, so we're looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you'll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives.

Are you ready to join the team that's redefining how to vacation? Join us today! We can't wait to meet you!

EOE / M / F / D / V

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