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Omnichannel Integration Product Delivery Associate - Payments - Senior Associate

JPMorgan Chase & Co.
Plano, TX, United States
Full-time

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.

In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Omnichannel & Biometric Solutions, you are trusted with enabling the delivery of products in a stable and scalable way.

Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Job responsibilities

  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
  • Communicates client requirements to Product and Engineering teams for further review and Implementation
  • Becomes SME on Omnichannel Payment Application and related products

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either product management or relevant domain area
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes
  • Experience with Card Present Payments (Point of Sale systems, EMV certifications, Wallet experience, etc)
  • Experience communicating with both internal and external parties (oftentimes both at the same time)
  • Some travel anticipated (

Preferred qualifications, capabilities, and skills

  • Developed knowledge of the product development life cycle
  • Ability to manage multiple competing priorities
  • Strong customer service and communication skills for both technical and non-technical audiences
  • Experience in networking systems (IP addresses, DHCP, switches, domains, etc)
  • Experience with Software Development processes (Development Lifecycle, Agile, etc) a plus
  • in Computer Science or similar preferred
  • 27 days ago
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