Global Security Operations Center Operator - Palo Alto CA

Job Description

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Job Description

GardaWorld Security Services is Now Hiring a Global Security Operations Center Operator!

Ready to suit up as a Global Security Operations Center Operator?

MUST have at minimum two years of GSOC experience

Please include your most up to date resume

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

What's in it for you :

Location : Palo Alto, CA

Set schedule : Full time, 40 hours per week.

Monday - Friday, 2 : 30pm - 11 : 00pm

Competitive hourly wage of $25 / hour (DailyPay is available for GardaWorld employees!)

A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, disability coverage, and life insurance options

Career growth opportunities at GardaWorld

Uniform provided at no cost

Responsibilities of Global Security Operations Center Operator

The individual will work in a GSOC setting assisting the GSOC manager with any tasks assigned to them during their shift

The Operator will be in an environment monitoring several screens

The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools

Provide customer service to our clients by carrying out safety and security procedures, site-specific policies, and when appropriate, emergency response activities

Respond to incidents and critical situations in a calm, problem-solving manner

Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed

Conduct investigations using numerous applications to confirm or deny any accusations or events reported to the Global Security Team

Have the ability to multitask under stressful or intense circumstances

Support the GSOC Manager in the completion of necessary tasks

Excellent customer service is always your top priority.

You observe, survey the area and provide reporting on activity at your assigned location.

You provide rapid response in critical situations.

You're good with reading and writing detailed reports.

You know when and how to enforce customer procedures, regulations and standards.

Additional Qualifications / Responsibilities

Qualifications of a Global Security Operations Center Operator

You have a state security license and additional 32hr. BSIS security trainings (Additional security trainings can be obtained during the hiring process)

MUST have at minimum two years of GSOC experience

Please include your most up to date resume

Be able to provide documentation of High School Diploma or GED

Be authorized to work in the U.S.

Be able to ace (and pass) an extensive screening process

Strong report writing skills

Good eyesight and excellent abilities to maintain focus

Strong proficiency with technology

If you have Security, Military, Law Enforcement experience - even better!

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.