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Scottish Rite for Children
FTE Patient Access Representative IScottish Rite for Children • Frisco, TX, US
FTE Patient Access Representative I

FTE Patient Access Representative I

Scottish Rite for Children • Frisco, TX, US
30+ days ago
Job type
  • Full-time
Job description

Patient Access Representative I

Our patients are our number one priority! We're committed to giving children back their childhood!

Location: Frisco - Ambulatory Surgical Center

Monday - Friday

40 hours per week, discretionary per supervisor.

Duties/Responsibilities

  • Manages a high volume of incoming and outgoing telephone calls
  • Responsible for completing assigned workqueues
  • Accurately schedule and re-schedule patient appointments in a timely manner
  • Effectively communicate and coordinate patient appointments with downstream departments
  • Contacts families to verify their information, insurance coverage, explain benefit eligibility, and refer families to financial counselors to enroll in financial assistance
  • Accurately pre-register specific data elements prior to the patients scheduled date of service
  • Perform all aspects of insurance verifications
  • Add insurance coverage and update the billing system to reflect the insurance status of the patient
  • Obtain authorizations and pre-certifications as required for all procedures; work with clinical staff to obtain additional clinical information for benefit review
  • Responsible for all correspondence from Insurance companies to be sent to HIM for scanning
  • Provide clerical and administrative support as required
  • Create reports for tracking and trending purposes
  • Alter provider schedule template in electronic medical record (EMR)
  • Assist with departmental coverage as requested

Required Skills/Abilities

  • High School education or equivalent
  • Preferred 2 years working in a medical office setting
  • Preferred experience in insurance procedures
  • Preferred experience in medical appointment scheduling
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FTE Patient Access Representative I • Frisco, TX, US

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