Bilingual Customer Care Representative

A company is looking for a Bilingual Customer Care Representative.

Key Responsibilities

Handle inbound calls from Members, Clients, and Facilities

Manage call volumes of 60-80 calls per day, with higher volumes on Mondays

Progressively take on more complex tasks as skills develop

Required Qualifications

Must reside in Connecticut

1 year of Call Center experience

6 months of Customer Service experience

Proficient in English and Spanish

Basic typing / computer experience with excellent navigational skills