Referral Specialist

Job Description

Job Description

Hometown Health Center (HHC) is seeking a detail-oriented and compassionate Referral Specialist to coordinate specialty referrals and ensure continuity of care for our patients. This role is essential in supporting our clinical teams and maintaining strong relationships with external providers, hospitals, and insurance companies.

As a Federally Qualified Health Center (FQHC), HHC provides comprehensive medical, dental, and behavioral health services to rural communities in central Maine. Join our mission-driven team and make a meaningful impact every day.

Key Responsibilities :

• Manage and coordinate all medical referrals through the Electronic Health Record (EHR) system.
• Communicate directly with patients to provide information and build rapport.
• Accurately enter and retrieve data for reporting and documentation purposes.
• Respond to inquiries and requests with professionalism and follow-through.
• Process insurance referrals and maintain detailed records of authorizations.
• Liaise with insurance companies to ensure timely completion of referrals and prior authorizations.
• Collaborate with internal teams and external partners to resolve issues and support patient care.
• Act as a point of contact for contracted referral support services.

Core Competencies :

Qualifications :

Education :

Benefits :

Make a Difference Every Day

Join HHC and help ensure patients receive the specialty care they need with compassion and efficiency. Apply today to be part of a team that values collaboration, excellence, and community impact.