Phlebotomist Patient Services Representative

Primary Job Title :

Phlebotomist Patient Services Representative II (PSR II)

Alternate / Related Job Titles :

Patient Services Representative

Phlebotomist

Laboratory Assistant

Medical Laboratory Technician

Location : Fort Worth, TX

Onsite Flexibility : Onsite

Contract Details :

Position Type : Contract

Contract Duration : 2.5 months

Start : As Soon As Possible

Job Summary :

The Phlebotomist Patient Services Representative II (PSR II) represents the face of the organization to patients, delivering quality service and expert specimen collection. This position performs skilled phlebotomy and specimen processing duties in a clinical setting, creating a positive and professional patient experience. The PSR II ensures accuracy, confidentiality, and adherence to established standards while fostering a welcoming and efficient environment.

Key Responsibilities :

Perform daily phlebotomy and specimen collection activities accurately and on schedule under the supervision of the area lead.

Maintain a safe, clean, and professional clinical environment in compliance with health and safety standards.

Conduct both forensic and clinical specimen collections following established procedures.

Verify patient demographics, obtain required signatures, and ensure all specimens are correctly labeled in the patients presence.

Maintain required documentation, records, and chain-of-custody procedures.

Promote a positive image to patients, clients, and the public by demonstrating professionalism and empathy.

Uphold patient confidentiality and ensure data accuracy in all interactions.

Follow organizational policies, dress code, and health and safety regulations.

Remain flexible to support multiple locations, cover additional shifts, and meet operational needs as required.

Required Experience :

13 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.

2 years of experience in a patient service center or clinical environment preferred.

Previous customer service experience in healthcare, retail, or related environments strongly preferred.

Data entry and keyboarding proficiency required.

Education & Certifications :

High school diploma or equivalent required.

Medical assistant or paramedic training preferred.

Phlebotomy certification preferred (required in CA, NV, and WA).

Required Skills :

Phlebotomy & Specimen Collection

Patient Communication & Care

Clinical Documentation Accuracy

Preferred Skills :

Pediatric and Geriatric Phlebotomy

Data Entry & Recordkeeping

HIPAA & Confidentiality Awareness

Time Management & Organization

Multi-Site Flexibility

Additional Skills :

Customer Focus & Service Orientation

Decision-Making & Problem Solving

Adaptability in High-Volume Environments

Process Excellence & Team Collaboration

Shift / Hours :

Monday Friday, 7 : 00 AM to 4 : 00 PM (Central Time Zone)

Rotational Saturdays as scheduled.

Benefits :

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

About the Client :

A leading provider of diagnostic information services empowering healthier lives. Leveraging the worlds largest clinical lab database, the company delivers data-driven insights to identify and treat diseases, promote healthy behaviors, and improve healthcare outcomes for millions of patients and providers worldwide.

About GTT :

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nations largest life sciences, biotech, utility, and retail companies across the U.S. and Canada. We look forward to helping you land your next great career opportunity!

Job Number : 25-27085 #gttqst #gttjobs

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