Operations Manager- New Installation / Modernization (Phoenix)

Overview

Operations Manager – New Installation / Modernization in Phoenix, AZ. Responsible for successfully managing all new installation operations processes, employees and projects to ensure that the department functions profitably and exceeds the annual budgetary plan.

Essential job functions

• Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, supervising performance management, and administering progressive discipline
• Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees
• Plans, directs, and prioritizes elevator installations and manpower needs; utilizes project management software and other scheduling tools
• Uses accounting reports and programs to review job status to identify risk and opportunity. This includes properly reporting fade issues prior to revenue
• Develops and maintains strong working relationships with contractors, elevator consultants, construction firms, and architects
• Reviews and signs off on all bids. Includes attending pre-bid meetings with construction sales representatives and providing technical input to calculate labor and material costs
• Reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits, and other necessary approvals
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements
• Maintains strong familiarity of company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods; Interfaces with corporate departments, including the factory, coordination and labor, and consults with the Regional Operations Team
• Mediates and resolves complaints and problems of external and internal customers. Includes meeting with local business agents to resolve issues involving union employees
• Determines what materials need to be ordered for job completion, and coordinates and arranges for sub-contracting portions of installations
• Makes weekly crew visits and day one visits to manage safety, site activities and progress of employees and customer documenting findings
• Performs other duties as may be assigned

Education & Experience

What we offer

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years of experience within the industry, education, office location, etc.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered medical, dental, vision, flexible spending accounts, supplemental medical plans, basic life insurance, AD&D, short term and long term disability, optional life and AD&D, optional spouse and dependent life insurance, dependent life insurance, flexible spend account, health savings account, identity theft monitoring, pet insurance, Employee Assistance Program, Wellness program, and tuition reimbursement. Employees also will be able to enroll in our company's 401k plan. Relocation assistance offered for candidates relocating more than 50 miles for this position.

Employees will receive 15 days of paid time off (PTO) per year. Employees will enjoy 11 paid holidays throughout the calendar year and 5 paid days of sick leave. Up to six weeks of paid parental leave will be available for use after successful completion of 90-days of full-time employment. Eligibility requirements for these benefits will be controlled by applicable plan documents.

This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

How to apply

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

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