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Collections Specialist
Collections SpecialistRobert Half • Portsmouth, VA, US
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Collections Specialist

Collections Specialist

Robert Half • Portsmouth, VA, US
24 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are looking for a skilled Collections Specialist to join our team. In this role, you will manage and maintain accounts by ensuring timely collections from both commercial and consumer clients. This position requires a strong understanding of credit and billing practices to effectively handle collection processes.

Responsibilities :

  • Oversee and manage the collection of outstanding payments on commercial and consumer accounts.
  • Communicate with clients to resolve billing discrepancies and negotiate payment terms.
  • Maintain detailed records of collection activities and ensure compliance with company policies.
  • Collaborate with internal teams to address and resolve credit-related issues.
  • Analyze account histories to identify patterns and minimize future delinquencies.
  • Prepare reports on collection activities and account statuses for management review.
  • Ensure adherence to all relevant laws and regulations in the collection process.
  • Proactively follow up on overdue accounts to achieve collection targets.
  • Recommend process improvements to enhance the efficiency of the collections workflow
  • Proven experience in commercial and consumer collections.
  • Strong knowledge of credit and billing collection processes.
  • Excellent communication and negotiation skills.
  • Ability to analyze account data and identify payment trends.
  • Proficiency in using collection management software or related tools.
  • Familiarity with relevant laws and regulations governing collections.
  • High attention to detail and strong organizational abilities.
  • Ability to work effectively in a team and independently.
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Collection Specialist • Portsmouth, VA, US

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