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Field Technical Representative

Field Technical Representative

Rust-Oleum CorporationUSA, Florida, Fort Lauderdale
14 days ago
Job type
  • Full-time
Job description

JOB DESCRIPTION

Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D / technology sites, and employ more than 2,700 people across North America.

GENERAL PURPOSE OF THE JOB : The Field Technical Representative ensures proper application of Tremco CPG products in accordance with all company and industry guidelines by providing on-site application and problem resolution.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Provide independent support for primary territory product lines.
  • Recommend products and solutions outside of primary product lines with occasional direction.
  • Ensure compliance with best practice standards for application or installation to protect against and mitigate potential warranty issues.
  • Provide site support by performing general and complex product applications / installations.
  • Perform substrate analysis using specialty equipment.
  • Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field.
  • Provide field support by collecting data for project or product specific testing and interpreting results.
  • Recommend application and installation policies within technical literature.
  • Coordinate 3rd party testing certification / approvals.
  • Provide live and / or web-based training for internal staff and / or external customers. Create instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application or installation of products. Exercise clear and confident communication of product lines and construction practices during presentation delivery.
  • Support qualified applicator program and / or authorized product installation program.
  • Use relevant information and individual judgment to determine whether designs, applications, and installations comply with local codes, industry standards, and regulations.
  • Maintain records associated with job site visits and project completions.
  • Aids in new product review to ensure product feasibility and value engineering aspects.
  • Ensure customer satisfaction and works to resolve issues for optimal outcomes.
  • Provide feedback on customer recommendations and suggestions.

EDUCATION REQUIREMENT : High school diploma or general education degree (GED).

CERTIFICATION REQUIREMENT : Driver's license.

EXPERIENCE REQUIREMENT :

  • 4-7 years Technical Service, Construction, Project Management, Field Management, or similar experience.
  • Hands-on experience with product applications or installation of commercial sealants and waterproofing.
  • Possess a general understanding of field-testing methods and techniques.
  • OTHER SKILLS, ABILITIES, AND QUALIFICATIONS :

  • Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures.
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
  • Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo. This includes chemistry of current and future products and systems.
  • Customer Service skills, including needs assessments and evaluation of customer satisfaction.
  • Excellent communication, listening, and interpersonal skills, with the ability to work collaboratively with internal teams and external partners.
  • High level of attention to detail and organizational skills, with the ability to effectively manage timelines, meet deadlines, and manage project scope.
  • Strong problem-solving skills with the ability to manage multiple, simultaneous projects with competing priorities.
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Ability to travel up to 50% within assigned region. Travel may be on short notice with overnight stays.
  • PHYSICAL DEMANDS : Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.

    BENEFITS AND COMPENSATION :

    The hourly rate / salary range for applicants in this position generally ranges between $81,717.11 and $102,146.13 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

    The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus / Commission, and continuing education.

    All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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    Field Representative • USA, Florida, Fort Lauderdale

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