Desktop Support Technician

At CompucomStaffing () , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Linwood, PA and provide end-user support.

Duties and Responsibilities :

Provide desktop support in Windows 10 & 11 environment, Client and Lenovo machines

Provide first / second level contact and problem resolution

Perform hardware repairs on laptops

Image / reimage laptops

Maintain ticket updates for all reported incidents

Install, upgrade, support, and troubleshoot Windows 7, Windows 10, Microsoft Office 2010, and other authorized desktop applications

Install, upgrade, support, and troubleshoot for printers / computer hardware

Perform general preventative maintenance tasks on computers, laptops, and printers

Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment

Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software

Skills and Qualifications :

Bachelor's degree or equivalent in Computer Science or related field

Minimum 2+ years of IT support experience

CompTIA A+ is highly desired

Experience with Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, helpdesk ticketing systems

Broad experience of IT with basic understanding of networks and servers

Must have proven analytical, troubleshooting, and problem-solving skills

Must have proven ability to multi-task, effectively determine priorities, and meet SLAs.

Must be adaptable and flexible in a fast-changing industry and work environment

Excellent communication, relationship-building, and internal customer service skills

This position requires the ability to work in a project-based environment requiring flexibility and teamwork

Wage Range :

The rate for this position is between $23.25 - $34.10 per hour. Factors which may affect starting pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate.

Benefits :

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA / HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing () ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .

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CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.