The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong communication skills
Ability to obtain RSS Certification
Desired:
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Retail Service Specialist • Store 06686 College Station TX
Join Premium Retail Services as a Merchandising Specialist, where you'll bring top brands to life in stores across your community.Represent hundreds of beloved brands across multiple retail locatio... Show more
Fashion Consultant: Sales / Customer Service.Assisting customers on the sales floor, in the dressing room and at the register.Providing excellent customer service at all times.Demonstrate high valu... Show more
As part of the Open Road Collision group DBA 1st Choice Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care.Our team is dedicated to re... Show more
Aggieland Outfitters Fairview - College Station, TX 77840.Level: Entry Position Type: Part Time Education Level: High School Category: Retail.Based At: 100 Fairview Drive, College Station, TX.Job S... Show more
Why Join TruFit Athletic Clubs?.Growing and So Can Your Career.Competitive Benefits: Health coverage for FT & PT, EAP, 401k, Holiday Pay, PTO, and more.Inclusive Work Environment: Join a team that ... Show more
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutionsincluding installation and related services.S... Show more
Retail Sales Associate / Retail Customer Service.We want you to join us for a career not a job.At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorro... Show more
Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standar... Show more
Customer Specialist In Training/h2pAs a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax.Acting as a trusted guide, youll s... Show more
The Parts Specialist will provide all retail and installer customers with a high level of service.This position will also support store management in the accomplishment of assigned tasks.Bilingual ... Show more
Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience.Complete truck unloading and... Show more
Customer Specialist In Training/h2pAs a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax.Acting as a trusted guide, youll s... Show more
Join Premium Retail Services as a Merchandising Specialist, where you'll bring top brands to life in stores across your community.Represent hundreds of beloved brands across multiple retail locatio... Show more
Starting Hourly Rate / Salario por Hora Inicial: $15.USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life.We bring that vision to life thro... Show more
Texas 6 Frontage Rd - College Station, TX 77845.Hourly Position Type Full Time.SUMMARY: Assists with store operations.ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may ... Show more
Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.Through effective customer service, individual performance c... Show more
As a Domino's Pizza CSR, you are the first contact with every customer who calls our stores.Your professionalism and optimism are vital to creating a pleasant experience for customers.As a CSR, you... Show more
The Merchandising Specialist will keep front sales floor/showroom area stocked, fronted, and clean.The Specialist will also complete sales preparations, greet customers on sales floor, and ensure t... Show more
CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along The Way to Market by delivering growth solutions with exceptional s... Show more
Do you want to be a part of transforming the lives of others? Are you eager to grow in your career and work for a company where you can control your own salary?.We are looking for game changers wit... Show more
){kind=logo}
