Branch Operations Coordinator Fountain Hills
Why Wells Fargo :
Are you ready for the next step in your career? This is where it begins at a company known for our Well Life approach to supporting employees’ career aspirations, work-life balance, and mental and physical health.
We ranked #2 on the 2023 LinkedIn Top Companies list and #1 among financial services companies as the best workplace to grow your career in the U.
S. We’re especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees’ financial health, we offer competitive salaries and generous benefits package. Apply today.
About this role :
Wells Fargo is seeking a Branch Operations Coordinator for our National Branch Network as part of the Consumer, Small & Business Banking division.
Learn more about the career areas and business divisions at
wellsfargojobs.com
Required Qualifications :
2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
Desired Qualifications :
- Ability to provide strong customer service while listening, eliciting information and comprehending customer issues
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and employees
- Ability to identify potential fraud / risky accounts and take appropriate action to prevent loss
- Cash handling experience
- Well-organized, independent and able to prioritize in a fast-paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting
- Knowledge and understanding of retail compliance controls, risk management, and loss prevention
- Motivate others to achieve full potential and meet established business objectives
Job Expectations :
- Ability to work weekends and holidays as needed or scheduled
- This position is not eligible for Visa sponsorship
Posting Location :
- 16355 E Palisades Blvd FOUNTAIN HILLS, AZ 85268
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