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Customer Service Representative

Customer Service Representative

USA JobsCedar Rapids, IA, US
30+ days ago
Job type
  • Permanent
Job description

Customer Service Representative

Are you energized by helping others, thrive in a fast-paced environment, and want to be part of a company that actually values tenure and team spirit? If so, this opportunity might be your perfect fit!

Our client is looking for an incredible Customer Service Representative to join a vibrant office team where the pace is quick, the conversations are meaningful, and the culture is second to none. This is a contract-to-hire role with real potential to grow into a long-term career - because there, they don't just offer a job, they build futures.

What You'll Be Doing :

  • Managing high-volume customer interactions via phone and email in a professional, upbeat manner
  • Delivering exceptional service by resolving inquiries and providing accurate information
  • Navigating multiple systems and tools to assist customers efficiently
  • Collaborating with a supportive team that celebrates wins and helps each other grow
  • Maintaining detailed records and documentation with accuracy and care

Requirements

Why You'll Love It Here :

  • Culture-first company that values people, not just productivity
  • Tenure matters - They invest in the team and promote from within
  • Fun, inclusive office environment with team events and leadership that gets it
  • Real opportunity to transition into a permanent role with benefits
  • What We're Looking For :

  • Strong communication skills and a friendly, professional demeanor
  • Ability to thrive in a fast-paced customer service environment
  • Quick learner who's comfortable with technology and multitasking
  • Reliable, punctual, and ready to make an impact
  • Previous customer service or office experience is a plus!
  • Ready to bring your energy, empathy, and excellence to a team that's as passionate about people as you are? Apply now and start building your future!

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    Customer Service Representative • Cedar Rapids, IA, US

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